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Monday, July 6, 2009

2/24/03
Why We Work
Today, American society is dominated by work. But there was a time when people could have made a different choice
By Andrew Curry

Some do it for love. Others do it for money. But most of us do it because we have no other choice.

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In 1930, W. K. Kellogg made what he thought was a sensible decision, grounded in the best economic, social, and management theories of the time. Workers at his cereal plant in Battle Creek, Mich., were told to go home two hours early. Every day. For good.

The Depression-era move was hailed in Factory and Industrial Management magazine as the "biggest piece of industrial news since [Henry] Ford announced his five-dollar-a-day policy." President Herbert Hoover summoned the eccentric cereal magnate to the White House and said the plan was "very worthwhile." The belief: Industry and machines would lead to a workers' paradise where all would have less work, more free time, and yet still produce enough to meet their needs.

So what happened? Today, work dominates Americans' lives as never before, as workers pile on hours at a rate not seen since the Industrial Revolution. Technology has offered increasing productivity and a higher standard of living while bank tellers and typists are replaced by machines. The mismatch between available work and those available to do it continues, as jobs go begging while people beg for jobs. Though Kellogg's six-hour day lasted until 1985, Battle Creek's grand industrial experiment has been nearly forgotten. Instead of working less, our hours have stayed steady or risen--and today many more women work so that families can afford the trappings of suburbia. In effect, workers chose the path of consumption over leisure.

But as today's job market shows so starkly, that road is full of potholes. With unemployment at a nine-year high and many workers worried about losing their jobs--or forced to accept cutbacks in pay and benefits--work is hardly the paradise economists once envisioned.

Instead, the job market is as precarious today as it was in the early 1980s, when business began a wave of restructurings and layoffs to maintain its competitiveness. Many workers are left feeling unsecure, unfulfilled, and underappreciated. It's no wonder surveys of today's workers show a steady decline in job satisfaction. "People are very emotional about work, and they're very negative about it," says David Rhodes, a principal at human resource consultants Towers Perrin. "The biggest issue is clearly workload. People are feeling crushed."

The backlash comes after years of people boasting about how hard they work and tying their identities to how indispensable they are. Ringing cellphones, whirring faxes, and ever present E-mail have blurred the lines between work and home. The job penetrates every aspect of life. Americans don't exercise, they work out. We manage our time and work on our relationships. "In reaching the affluent society, we're working longer and harder than anyone could have imagined," says Rutgers University historian John Gillis. "The work ethic and identifying ourselves with work and through work is not only alive and well but more present now than at any time in history."


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