You've selected a cause and rounded up the groups that
appear to be working toward the same goal. Picking
among them can be perplexing because, unlike
businesses, nonprofit organizations can't be
judged by a single bottom line. Rather, a
group's impact rests on a complex brew of its
goals, finances, and sphere of influence.
Ultimately, too, the choice of where to give is
personal. "Each of us comes at it with our own
values, based on our own circumstances, and with our
own expectations," says GuideStar President
Robert Ottenhoff.
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Still, one rule always
applies: Verify, first, that the organization is
certified a nonprofit by the Internal Revenue
Service, crucial to obtaining a tax deduction for
your donation (related story). Not all nonprofits are
501(c)(3)'s. Gifts to lobbying groups like the
Sierra Club, for example, are not deductible, while
donations to the Sierra Club Foundation, the
group's nonadvocacy arm, are. Confirming a
group's status also weeds out sound-alikes,
groups that glom onto popular names, hoping for
mistaken donations.
Experts also suggest giving
to groups you know. "There really is a logical
reason why people give to their alma maters,"
says Christine Letts, associate director of
Harvard's Hauser Center for Nonprofit
Organizations. Volunteering is another prime way to
learn about the inner workings of an organization.
Andrew Schechtman, a 36-year-old family practitioner
in San Jose, Calif., volunteered in Liberia for a
year with the international health group Doctors
Without Borders, treating malnutrition, malaria, and
war wounds. Now, safely back in the States,
Schechtman donates money to the group. "I know
from experience that they're stingy," he
says, "so I know my money's going to be
well spent."
Failing firsthand experience,
donors can consult community foundations, which make
grants to local nonprofits in more than 650 areas
nationwide. "We can connect you with staff who
have expertise in the area you're
exploring," says Stuart Appelbaum, vice
president of development for the Minneapolis
Foundation. The Council on Foundations' Web
site (www.cof.org) lists community foundations that
you can tap for assistance. Finally, quiz family and
friends. A pal on the board of a women's
shelter, for instance, can give you the skinny.
Charity-rating services can also be helpful. The
BBB, for example, assesses national groups on 20
different standards, from fundraising efficiency to
board governance. Every quarter, it produces a list
(www.give.org) denoting whether groups have met its
standards. AIP grades charities on similar measures,
publishing the names of its top-ranked groups at
www.charity watch.org. (A full report, which
includes those graded C and below, is available for
$3.) Charity Navigator also rates over 2,500 groups
at www.charitynavigator.org.
But rating services
cover only the largest or most-asked-about
charities. And because standards differ, watchdogs
may disagree. For example, Shriners Hospital for
Children met the BBB's criteria, but got an F
from AIP for hoarding enough cash to fund over 13
years of programs (AIP's limit is three years).
"It's the investment that produces the
income to pay for our hospital budget so we
don't pass any costs onto our patients,"
says Executive Vice President Lewis Molnar.
Standards on that most controversial of
benchmarks--the percentage of a charity's
expenses spent on program services--also vary. The
BBB says groups should spend at least 65 percent of
gifts on programs, while AIP and Charity Navigator
say 75 percent.
The premium put on how much
money goes toward program services is a sore point
for many nonprofits. "Donors often want 100
percent of a gift to go directly to fund
programs," says Indiana's Tempel.
"But every organization has to pay utilities,
rent, staff, and all the infrastructure pieces
necessary to run a good organization." And
expenses vary widely among charities. According to
Charity Navigator, museums spend, on average, 18
percent of their expenses on pricey necessities such
as high-profile collections and tony galleries. Food
banks, which funnel donated food to the needy,
typically spend less than 2 percent on
administration. "You need to compare food banks
to food banks and museums to museums," says
Charity Navigator executive director Trent Stamp.
"They operate fundamentally
differently."
Details, details. Donors
can also run their own background checks by perusing
a charity's tax form. A third of the
nation's nonprofits take in more than $25,000,
which means they must complete IRS Form 990. Trouble
is, the data on the forms are not consistent. A 2002
General Accounting Office study, for example, found
that 64 percent of charities listed no fundraising
expenses at all. Still, the 990s are chock full of
details about a charity's finances, listing
helpful nuggets like the amount of individual
contributions and top officers' salaries. Some
nonprofits spell out, say, how much they spent on
bank fees or insurance. Legally, charities must
disclose 990s to the public.
While finances are
important, they're just one way of judging a
charity's effectiveness. Equally critical is
whether the group is setting--and achieving--clear,
well-articulated goals. " `We're going to
give people better housing' " is a noble
aim, says GuideStar's Ottenhoff. But a better
target would be: "'Next year, we're
going to rehabilitate 1,000 apartments and provide
them to families with at least two children, at a
cost of $5,000 per apartment."' Such
specifics should be detailed in the group's
annual report, on its Web site, or in any requests
for donations.
Donors may feel shy about being
nosy, but the best answers can come from nonprofit
staffers themselves. "I called a local
nonprofit last week and asked, `Why should I donate
to this group?'" says the FTC's
Thorleifson. "The guy nearly fell out of his
chair." But his response was informed and
passionate enough to persuade her to give. Another
telling query: "What percentage of your board
wrote a check to the organization?" says Renata
Rafferty, author of Don't Just Give It
Away, who contends it should be no less than 80
percent. How much each member gave is
inconsequential. The point is whether board members
believe in the organization enough to put their own
money into it and thus whether they are motivated to
keep a close eye on the books. "What do they
care," asks Rafferty, "if someone ripped
off a million dollars if it's not their million
dollars?"
Response to such inquiries
varies. A U.S. News reporter called several
groups, identified herself as a potential donor, and
asked what percentage of board members donated. An
executive assistant at America's Second Harvest
answered cheerily: "All 17 members of the board
contribute." Staffers at Easter Seals and the
Cystic Fibrosis Foundation were stymied but promised
to call back with an answer--and did. (All board
members of both groups give.)