In Defense of the Post Office

December 22, 2011 RSS Feed Print

Our friends working overtime at the Post Office this holiday season deserve a heap more respect than they have been given--by Congress and by extension, the public. With every Christmas card you write, think of how far it goes and the hands that take it there, for 44 cents.

The U.S. Postal Service is an equalizer in that way: We all meet and greet on a level plane of 44 cents. In rain, sleet and snow, you know?

[Check out U.S. News debate: Has Christmas Become Too Secular?]

An obnoxious House Republican freshman, Joe Walsh of Illinois, should get a lump in his stocking for insulting a constituent who works for the Post Office. He sneered at that career as a "government job" to her face, with cameras there to record him shouting at her. Walsh is crazier than the rest of his class, but that's not saying much. My concern is his contempt could become contagious as Congress takes up "postal reform" next year. Beware postal reform. Dread it with all your might. Defend the postal service from oafs who don't get what it's all about.

The Post Office is a wonderful establishment! Don't take my word for it. Listen instead to Jane Austen, the English novelist speaking through a character, a young woman named Jane Fairfax: "If one thinks of all that it has to do, and all that it does so well, it really is astonishing!"

Jane is delivering this soliloquy midway through the 1816 novel Emma, a sprightly tale set in an English country village. Let me continue the dialogue: "So seldom that a letter, among the thousands that are constantly passing about the kingdom, and not one in a million, I suppose, actually lost!"

[See 2011: The Year in Cartoons.]

Amen, Janes. Across the Atlantic two centuries later, our "universal delivery" system is unequalled in the world--except for the Royal Mail, I might add. For heaven's sake, the Post Office was established in 1789 by the Constitutional Convention as something any self-respecting republic had to have. The mail service is the circulation of the body public. It is not a business and should not be measured by the bottom line of what it costs. It is a priceless service to the citizenry in private, public and commercial life.

Social scientists have told us how crucial the Post Office was as an avenue of advancement for the African-American middle-class in the 20th century since other federal jobs were often closed to them. We don't want to "reform" our way out of that proud past of opening economic opportunity to earn a way into the middle class. But Congress is running scared of the critics.

As Christmas draws near and the volume of cards crisscrossing the country gets heavier by the day, we should all be writing thank you notes to the U.S. Postal Service. They do amazing work in linking us, each to each, with the written word on paper. Yes, Virginia, there are still letter writers in the world and it is still a thrill to get one in this wireless world. A stamped Christmas card may not say much, but it affirms your wider world of friends is still out there. It's also become a good time to note births, deaths and marriages in one's family, since most of us don't live in country villages. The death of a Danish doctor, a family friend, was sadly acknowledged this holiday season.

[U.S. Postal Service to Slow Deliveries Next Year.]

Most Christmas cards are personal touchstones of sorts, but I can't pretend I am sending or receiving as many as in past years. I hear the same from others. Two came by E-mail, but it was clear the total was diminished. It was an Englishman who invented and popularized the concept of Christmas cards in the 19th century. I know, because I saw the historical blue plaque on his house in Hampstead, a literary North London neighborhood near a heath.

Shucks, two cherished institutions are waning as we speak, as the sun sets early on one more December day. Our first-class Post Office is under siege from within the government. If we send out more Christmas cards, that may an excellent symbolic protest against pending plans to scale back America's proudest, oldest service. The post office is a wonderful establishment!

Tags:
Postal Service,
gifts,
holidays

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My best friend is a mail carrier, he says it's common practice where he works for packages to be tossed about 10-15 feet into the sorting bins. I was told this after I inquired about 2 packages having the contents broken within weeks of each other. Both had FRAGILE written in red on them. I've been promised a hidden video of the tossing in action.

David of NV 11:45PM April 01, 2012

No Tom, they are not a joke. Very legit. Did you ever think for a minute that back when you were growing up and your mail was always on time, that there were half as many houses on a carriers route. In fact, it's much more than double what it was then and growing every day. It always amazes me the dimwitted replys and responses that come out of peoples mouths, or pen.

Now, I'm going to be on the level and admit that I am a postal worker. A damn good one, at that. Imagine that, there are good one's. I love when people generalize the USPS as a bunch of lazy overpaid workers. Like there is nobody else in the world at any other job, that is lazy. Are there lazy postal workers? Sure. Are there hard working postal employees. Damn right there are. I also like comments about how all postal workers don't care about their jobs. Nothing could be further from the truth. I read a comment once about all postal workers treating your packages like footballs. Does this happen? I have seen it on a rare occasion, but for the most part, evry employee I work with goes the xtra mile to ensure the safety of evry package and letter they touch. Again, it's like nobody else at any other job screws up. Tom must have missed the piece Fox news ran around Christmas showing the UPS driver launching all his packages into the back of his truck, from the street. Or the Fed Ex guy unloading into a parking lot, literally throwing every packge out the back of the truck into the parking lot. Or the UPS guy that was to deliver a computer moniter, but could'nt get thru the gate, so he threw it over the fence into the driveway. And the fence was at least 7 ft.

If any one person that isn't in the know, spent one day inside a processing facility and witnessed the millions of pieces (yes Millions) of pieces that go thru every day, they may just appreciate what we do. I know it blew me away the first time I saw it.

And for all the junk mail hater's, get used to it, because, like it or not, it's the most effective and by far the most inexpensive form of advertisement, which more and more companies are returning to. You may throw it away immediately, but you'll, at the very least, look at it. And that's a guarantee every marketer is looking for.

Kennyk of WI 10:37PM February 25, 2012

One point that has not been discussed much is the capability of the network. While paper mail may be declining, the internet and other technologies have resulted in a greater need for homes to be connected to the physical network, and there are many needs that the postal network could fill.

For example, consider that as our parents age, and we're hundreds of miles away, many of us would love to have the regular carrier watch out for Mom - noting that the mail is picked up, and maybe even taking mail to the door one day a week to just get a look at her and e-mail me that he's seen her and she seems fine, or that she seems confused, etc. I see the wands that utility workers point at the water meter, electric meter, etc. to record entries, and that could be done by a carrier one day each month. Google pays cars to video the 'streetview' feature. Put the video on the top of a delivery vehicle.

The 32,000 post offices similarly have many opportunities for new business - with the capabilities of 'smart terminals', a clerk can do anything - register a passport, be a bank teller for any bank in the U.S., represent any national retailer, etc. What business wouldn't want to be able to plug in instantly to one source that reaches 32,000 retail sites in the country. Many of us are working more from home, and as that evolves to many more millions, the Post Office can be the central office that provides anything from meeting rooms for home based businesses, to the 'home office' for those who would like to be able to go to 'the office' for an hour or two every day and have access to office equipment that we don't have at home. The possibilities are as numerous as our mailboxes.

The point is this: Don't dismantle the most complex and far-ranging network in the world - keep it viable by bringing in new work that needs to be done by someone.

I'll bet that many people - postal employees, retirees, and the general public - could identify tasks that the postal system is ideal to perform. That's what needs to be delivered now.

Harvey Slentz of FL 2:08PM February 24, 2012

Jamie Stiehm

Jamie Stiehm

Jamie Elizabeth Stiehm is a writer and journalist in Washington. For 10 years, she was a reporter for the Baltimore Sun and, prior to that, the Hill. She is working on a biography of Lucretia Mott.

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