Hickenlooper's spokesman, Eric Brown, said the governor understands the families' frustration and is advocating for them to have more say. He said Hickenlooper also wants the fundraisers to improve their communication with the families.
Brown praised the generosity of donors and said the victims would get more money.
"Everyone involved is trying to do the right thing in a very difficult situation," he said.
The suspect in the shootings, 24-year-old James Eagan Holmes, is charged with multiple counts of murder and attempted murder. He has not entered a plea. The next hearing in the case is Thursday.
Associated Press writers Steven K. Paulson and P. Solomon Banda contributed to this report.
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