By PETER SVENSSON and ROB GILLIES, Associated Press
NEW YORK (AP) — After lengthy delays, Research In Motion Ltd. unveiled its first two phones with the new BlackBerry 10 system. The Q10 will have a physical keyboard, while the Z10 has only a touch-screen keyboard. RIM says it will also change its name to BlackBerry to maintain a single brand. It will have the ticker symbol "BBRY" on the Nasdaq Stock Market.
RIM redesigned the BlackBerry system to embrace the multimedia, apps and touch-screen experience prevalent today. The question is whether there's time for the once-pioneering BlackBerry to catch up to Apple's trend-setting iPhone and devices running Google's Android system.
RIM CEO Thorsten Heins hosted the main event in New York. Video of his appearance was shown at other RIM events in Toronto, London, Paris, Dubai, Johannesburg, New Delhi and Jakarta, Indonesia.
RIM initially said BlackBerry 10 would come by early 2012, but then the company changed that to late 2012. A few months later, that date was pushed further, to early 2013, missing the lucrative holiday season. The holdup helped wipe out more than $70 billion in shareholder wealth and 5,000 jobs.
RIM had shown off prototypes and previews before. Wednesday's event was the first time RIM showed off a complete product and announced some details on availability.
Most analysts consider a BlackBerry 10 success to be crucial for the company's long-term viability.
RIM is promising a speedier device, a superb typing experience and the ability to keep work and personal identities separate on the same phone. Previews of the BlackBerry 10 software have gotten favorable reviews on blogs. Financial analysts are starting to see some slight room for a comeback. With smartphone sales growing, the BlackBerry 10 can succeed without iPhone and Android users switching.
Regardless of BlackBerry 10's advances, though, the new system will face a key shortcoming: It won't have as many apps written by outside companies and individuals as the iPhone and Android.
Here's a running account of the BlackBerry 10 event, presented in reverse chronological order. All times are EST. Besides Heins, presenters include Alec Saunders, vice president of developer relations, and Martyn Mallick, vice president of global alliances. Frank Boulben, chief marketing officer, joined in a question-and-answer session with reporters.
BGC analyst Colin Gillis says RIM addressed the core issues during its presentation, but there's one major problem: You can't buy one yet.
The touch-screen-only model is coming out in the U.S. in March. Gillis says that puts it too close to a May event from Google during which it may announce new Nexus phones. Google's I/O event for developers is scheduled for May 15-17. Speculation about a new iPhone from Apple will also be building.
As for a model with a physical keyboard not coming out until at least April, Gillis says that will alienate some loyal BlackBerry users in the U.S.
Adam Leach, principal analyst at research firm Ovum, calls the new system "well-designed" and says the new phones should appeal to existing BlackBerry users. But he says RIM "will struggle to appeal to a wider audience, and in the long-term will become a niche player in the smartphone market."
Malik Saadi, principal analyst at Informa Telecoms & Media, offers praise for the Z10 and the fact that with the new system, messaging and other services "are always just one gesture away from the user regardless of the other tasks the phone is performing."
But because the user experience is changing, Saadi says, RIM may struggle at first winning over consumers. He adds, "The minimalistic design of the phone means it does not feature the traditional physical 'buttons' users are accustomed to — the home button, the back button and the search button. Instead the phone relies predominantly on soft touch and gesture for navigation."
RIM announces availability in additional markets. Most of Latin America should have it by the end of March. Venezuela is getting it March. 10.
In the U.S., all the major carriers are getting it — AT&T Inc., Verizon Wireless, Sprint Nextel Corp. and T-Mobile USA.