When it comes to the Affordable Care Act, a majority of Americans are unimpressed.
Since the health care exchanges opened on Oct. 1, just 14 percent of adults in a Pew Research Survey reported visiting their state's health insurance exchange website and 46 percent said that the marketplaces were not working very well.
When asked about their own experiences on the health care website, however, reviews were more favorable.
Fifty six percent of those surveyed actually reported a good user experience, while 40 percent had critiques. And young, healthy people, the so-called young invincibles whom the Obama Administration needs to sign up in order to cover the costs of older enrollees who may be sicker, cited a more favorable user experience than their older counterparts.
Young people between the ages of 18 and 29 were the most likely to report the health care insurance exchanges were working well with 37 percent pleased with their experience.
Reports of widespread glitches have sullied the Affordable Care Act rollout. House Republicans on the Energy and Commerce Committee have scheduled a hearing Thursday to explore ways to fix the computer flaws. They requested Secretary of Health and Human Services Secretary Kathleen Sebelius testify, but her office has not agreed to the date.
The White House has protested that 19 million people have visited the marketplace website and nearly a half million have applied for insurance, but the administration has kept the number of official Obamacare enrollees under wraps.
According to the Pew Survey most of the individuals visiting the health care marketplaces already have insurance. Just 29 percent of the visitors are shopping because they are not covered by any kind of insurance. More than 40 percent of those who visited already are enrolled in some kind of work-provided health care program and 15 percent are under a government health care program like Medicaid or Medicare.
Americans are becoming increasingly more educated about the government-run health care system as well.
In September, only 14 percent of Americans knew their state was going to offer a health care exchange, yet today 65 percent of those polled knew that they could access and shop for health care plans online because of the Affordable Care Act.
Democrats, however, were more likely to know about the exchanges than Republicans 71 percent to 58 percent.