Another catastrophe may be brewing for 23-ship Carnival cruise line. Reports are emerging that passengers on the Carnival Dream, currently docked at St. Maarten, are suffering disgusting conditions.
"There's human waste all over the floor in some of the bathrooms and they're overflowing—and in the state rooms," passenger Gregg Stark, who is traveling with his wife and children, told CNN.
Passenger Jonathan Evans emailed CNN Thursday, saying, "We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board. ... The cruise director is giving passengers very limited information and tons of empty promises."
Carnival said Thursday that flights are being arranged for the ship's 4,300 passengers to return to Florida from the tiny Caribbean island. According to the company, passengers—who were expecting a seven-day vacation—will get a refund proportionate to three days of the trip and a 50 percent discount on a future cruise.
In a statement provided to Fox News, Carnival denied that conditions were so bad, explaining that there was a "malfunction" on Wednesday with the ship's emergency diesel generator, but that "[a]t no time did the ship lose power."
Despite passenger reports, Carnival said, "All guests are safe and comfortable. There were periodic interruptions to elevators and restroom services for a few hours last night. However, all hotel systems are functioning normally and have been functional since approximately 12:30 a.m."
Last month the Carnival Triumph, a ship carrying 3,143 passengers and 1,086 crew, suffered a fire off the coast of Mexico, resulting in miserable conditions and a protracted trip to port in the U.S., extending what was supposed to be a four-day pleasure cruise into an eight-day torment.
"Going to the bathroom in plastic bags and then handing it to another human being to throw it away—that is just the most embarrassing thing," one Carnival Triumph passenger told NBC News. A class action lawsuit filed by infuriated customers against Carnival alleges that "sewage and/or putrid water filled with urine and feces leaked onto floors, walls, and ceilings."