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Good Deed Gone Viral Creates Web Headache for Travelocity

What fallout from oversharing says about the new world of discounts and defending a company's online reputation

August 10, 2012 RSS Feed Print

And Travelocity and the NFB want to make sure that their reputations are secure.

"I think that some people have been trying to make this into a 'Travelocity ripped off blind people or treated blind people badly' thing," says Danielsen. "We don't see it that way."

Danielle Kurtzleben is a business and economics reporter for U.S. News & World Report. Connect with her on Twitter at @titonka or via E-mail at dkurtzleben@usnews.com.

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