And Travelocity and the NFB want to make sure that their reputations are secure.
"I think that some people have been trying to make this into a 'Travelocity ripped off blind people or treated blind people badly' thing," says Danielsen. "We don't see it that way."
Danielle Kurtzleben is a business and economics reporter for U.S. News & World Report. Connect with her on Twitter at @titonka or via E-mail at firstname.lastname@example.org.