Social Security Debit Cards: 7 Things You Need to Know

If you don't have a bank account, your days of dealing with paper checks are over

By Emily Brandon

Posted: June 11, 2008

Stick with direct deposit. If you already have a bank account, you can avoid many of these fees by signing up for direct deposit and using your own debit card. With your own bank account, you can get unlimited and free in-network ATM withdrawals from a financial institution near your home and accrue interest on your Social Security dollars until you spend them. (Balances on a prepaid debit card garner no interest.) Says Tillman: "Direct deposit really is what we would suggest for anyone who already has a bank account."

Stimulus Check stolen by Direct Express

I'm still going round and round with Direct Express regarding my stimulus check that was deposited by the government in May and taken out four days later which wasn't by me and couldn't possible be by anyone else since I have the card on me at all times and the pin numer is not written down because I memorized it. If you don't think this is an inside job, who do you contact either way. They wrote me an e-mail that they had to try and call me several times to get some additional information especially of which was there a mistake in my phone number. I wrote back to Diane, Customer Care Assistant. The gentlemen who answered the phone said he had never heard of her and would write her an e-mail that we were trying to get ahold of her since she said we could call her back instead. But to no avail many days and we still can't get ahold of her.

If this is embezzeling on their side, I think someone should get back on this matter right away. The people that answer the phone all keep saying it's still in investigation.

I would surely like to hear back from you on this matter. This card has Comerica's name on it and they said they didn't stand behind Direct Express Card because it wasn't there card.

I'm begging you to help me in this matter. I can be reached at (231)420-9577 or (231)420-3095.

Thank you,

Clinton A. Miller

Clinton Miller of MI @ Oct 31, 2009 20:17:11 PM

Screwed Like the man with the law degree

My stimulus check was deposited into my account in May and then taken out of my account four days later. I too believe there is an employee there embezzeling. I filled out the paperwork they sent me, sent it back and lately have been calling after receiving their phone number from the Department of Treasury since you can't talk with anyone in person there. Now I call three times of week and they keep giving me the same story. (We are still investigating this). I sure would like to know who to contact regarding this safe, secure FDIC debit Card and approved by the Department of Treasury. I don't believe they will ever give me my $250.00. Our government should wake up regarding this. Even a reporter here in Oceana County heard that many people are having the same problem with money taken by them.

Clinton Miller

Clinton Miller of MI @ Oct 16, 2009 12:17:25 PM

Is there anyone :Human" to speak to?

I just received my direct express card. I have 1 problem, The password I choose for online services does not work. I've tried all passwords that I use and nothing. My user name works. So the problem is there is absolutely NO ONE to speak with every number is automated. You can get help online if you forget your user name but, no help if you forgot your password. Can anyone help me with this? Is there another number besides 888-741-1115 or 877-212-9991?

Sandra Smith of NH @ Oct 03, 2009 06:50:55 AM

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