Credit Card Fees: 5 Things You Should Know

The debate over interchange fees is heating up as merchants protest against them

By Kimberly Palmer

Posted: September 29, 2009

Each time you swipe your credit card to pay for coffee or groceries, the merchant pays about 2 percent in fees to the banks and card networks behind the plastic. And merchants aren't too happy about it. They recently accused credit card networks and issuers of unfairly overcharging them. But card companies argue that paying 2 cents on every dollar is a relatively small price to pay for the benefits that come from offering their customers the ability to pay without cash. The debate over these so-called interchange fees is heating up as lawmakers on Capitol Hill consider regulations that would restrict them.

[Slide Show: America's Most Profitable Malls.]

While the details of the fees can get complicated, the basics are pretty straightforward, and they can affect how much you pay at the cash register. Merchants, including everyone from grocery stores to clothes retailers, usually pay between 1.6 to 2 percent of the purchase price each time a customer pays with a credit card. Most of that money goes to the bank that issued the card, partly to compensate it for the risk that the customer won't pay his or her credit card bill. (The store gets paid by the bank either way.) Merchants argue that those fees eat into their already thin profits, especially in the midst of a recession, and that they should be lower. The credit card contingent, meanwhile, says the fees are necessary for the card system to work as well as it does.

Where does all this leave shoppers? Here are the five things you should know about credit card interchange fees:

The fee pays for convenience. Card issuers "are providing a service, not just to cardholders but to merchants, and it's reasonable that there's a fee associated with that," says Ron Shevlin, senior analyst at Aite Group, a research and advisory firm. In other words, customers can walk into almost any store, anywhere in the world, and use plastic to fund their purchase. Retailers, in turn, are able to offer their shoppers a variety of payment options. Those perks require networks that cost money to run.

You're no t necessarily paying the feemerchants are. That's why merchants are complaining so vocally about it. According to Hank Armour, chief executive of the National Association of Convenience Stores, interchange fees are merchants' greatest expense behind payroll and are more costly than rent.

There's some debate over whether or not merchants simply pass the cost directly on to consumers. One study of what happened in Australia after the government regulated interchange fees found that it was impossible to determine whether merchants passed on price reductions to customers, partly because prices are determined by so many factors. (The study was funded by MasterCard and performed by an independent economic consulting firm.) "There is absolutely no reason to believe merchants would lower prices if interchange fees were lower," says Adam Jusko, founder of www.IndexCreditCards.com.

Merchants, however, say shoppers are the ones who are ultimately paying for the interchange fees. "The average American pays $427 a year in hidden swipe fees," says Armour. If interchange fees were limited, then the savings would be passed on to consumers, he adds.

Interchange fees tend to be lower in other countries. A report recently released by merchants and retailers reports that fees in the United States are among the highest in the world—higher than the fees in Canada, Europe, and Britain. But Trish Wexler, spokeswoman for the Electronics Payment Coalition, which represents credit unions, banks, and card networks, says that comparison is misleading because while the interchange fee might be lower, the overall fee that merchants pay—known as the merchant discount fee—is average.

[See "Take Advantage of New Credit Card Rewards."]

Fees on rewards cards tend to be higher. Card issuers fund the rewards they offer customers partially through higher interchange fees, says Shevlin. And because the use of rewards cards has grown so dramatically, interchange fees have effectively gone up, squeezing merchants' profit margins, he says. (Most merchants pay a blended rate for all cards, including rewards and nonrewards cards, according to the Electronic Payments Coalition.)

Insufficient Funds

When I first opened my bank check account with BANk OF AMERICA, I clearly instructed the bank that under any circumstances they should authorize any purchase or transaction if there were not sufficient funds in my account to cover for that transaction or purchase. I was some twenty five hundred miles away from my bank when the bank authorized a transaction knowing that my account did not have sufficient funds to cover it. Later on the bank notified me that within three days they would charge my account additional some $39.00 more if I would not cover the portion that was over the limit. This portion was some $14.00 or so dollars. I took my computer and asked the bank to give me 4 or five days to do so since from where I was, I could not do any thing and to take into account that within those days my Social Security check would be deposited into may account as usual and that would take care of the problem. THE BANK DID NOT WAIT AND WENT ON WITH HE CHARGE

When I came back from my trip, I went to my bank here in Jonesboro, Akansas and requested to have the Issuficient fee waived and I was denied that. I pointed out that it was my first offense ever since I opened my account. The answer was "SORRY, THERE IS NOTHIG WE CAN DO". I lost some $78.00 along in this deal with the bank. They did not care that I was a Senior Citizen receiving an small monthly check from Social Security and that there was a country wide economic problem.

Banks only authorize small purchases on insufficient funds accounts. They never do it on purchases that will be $75.00 or over the limit of the account.

The general rule for the banks should be: IF YOU DO NOT HAVE THE FUNDS, YOUR PURCHASE OR TRANSACTION WILL NOT BE AUTHORIZED. Also, banks MUST operate charges and deposits in accounts, IN THE ORDER THEY HAPPEN. By manipulating this charges and deposits, they are able to disrupt the account and make charges for INSSUFICIENT FUNDS FEE to their advantage.

Julio Penedo of AR @ Oct 22, 2009 12:06:21 PM

owner of small business in Fl.

We went to a cash/check system at our salon. The bank fees for the credit card were outragous, plus we have to pay a monthly fee to have the machine in our shop and a fee per swipe, and extra cost if our Canadian friends us an out of the country card, plus the rewards fee is more. It got crazy what we paid to the bank per year in fees. So we put up a sign and went to cash only. I already gave the bank my SS money for the bailout, I'm not going to continue to help them out!

Kathy of FL @ Oct 22, 2009 06:57:45 AM

Buyers have options too

I agree with Michael. Buyers do have options and one of the best options is to join a credit union. There are credit unions in every state that serve the average guy. They usually have lower fees and better rates. If you are looking for the best bang for your buck join a credit union. We have debit cards too. To find a credit union go to http://www.creditunion.coop/cu_locator/quickfind.php

Roxi of MN @ Oct 21, 2009 11:32:01 AM

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