An Entrepreneur Walks Into a Bar...

Humor can lead to a marketing grand slam--as long as it's done right

By U.S. News Staff

Posted: April 21, 2009

If Shaun Clancy, owner of Foley's NY Pub & Restaurant, ever decides to leave the hospitality business, he could transition into a top marketing job based on how he promoted his business last year. Clancy, 39, created an Irish Baseball Hall of Fame inside his restaurant, which earned about $1 million in sales last year. Some of the memorabilia he displays includes what are believed to be the oldest urinals in New York City and a can of the very bug spray used by the umpires in the 2007 playoff game when insects swarmed Yankee pitcher Joba Chamberlain. But his humorous take on marketing his business made him a local legend when he banned the singing of "Danny Boy" for all of March 2008, especially on St. Patrick's Day, because he said it was one of the most depressing songs ever written.

Newspapers and radio stations worldwide immediately picked up the story, and most impressively, Clancy was singled out and roasted by satirist and late night talk show icon Stephen Colbert. Nice results for a local business.

Meanwhile, national companies are frequently going small-time, releasing humorous ads on YouTube instead of on TV and establishing a presence on Facebook or Twitter rather than billboards. One major retail chain, for instance, released a video last year of a man who gives his wife a vacuum for an anniversary gift. Not pleased, she promptly escorts him to a doghouse where . . . well, you really just have to see it at bewareofthedoghouse.com. But this video, which was forwarded and Twittered across the nation, is so entertaining that when you learn that it was produced by JCPenney, only the most hard-hearted consumer could care that he's basically been watching a commercial.

Burger King's Whopper Sacrifice campaign, in which people got a free Whopper if they eliminated 10 friends from their Facebook page, garnered a lot of national media attention during the eight days it lasted, halting after a disagreement with Facebook. The fast-food chain got free coverage in the Los Angeles Times, the New York Daily News, Reuters and more.

Humor can be marketing gold if done right. If done wrong, it can make a business look desperate or mean. But even if customers think your unfunny marketing is a joke, some may award you points for giving humor a shot. So maximize your odds of coming out of a humorous campaign a winner by following these rules:

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