Best and Worst Marketing Ideas . . . Ever

Take a cue from these 13 killer campaigns—and 5 flops

By U.S. News Staff

Posted: January 14, 2009

Best jingle: NBC jingle

If you can name that brand in three notes, it must be the NBC jingle. Of course, repetition over the years has reinforced the brand, but there's more to it. "It's called mnemonics, or sonic branding," says Marshall. "By adding sound to its brand identity, it adds another way for customers to experience the brand. It especially makes sense because it's a broadcast medium."
Lesson: Look for ways to add additional sensory branding elements when relevant.

Best use of truth in a crisis: Tylenol

When cyanide-laced capsules of Extra Strength Tylenol were linked to seven deaths in the Chicago area in 1982, parent company Johnson & Johnson faced a full-blown crisis. While other companies might have lied or evaded the situation, then-CEO James E. Burke issued a full recall of the product and engaged in regular media updates that were shockingly honest for the time. All consumers with bottles of Tylenol capsules could swap them for Tylenol tablets at Johnson & Johnson's cost. "Telling the truth is always a good long-term strategy," says Scott Armstrong, a marketing professor at the University of Pennsylvania's Wharton School of Business. "When that's violated, it leads to a fall."
Lesson: Be truthful with your customers and you'll keep their trust.

Best use of social networking to target tweens and teens: High School Musical

After the success of the made-for-TV movies High School Musical and High School Musical 2, Disney teamed up with MySpace in what TV Guide called the social network's largest campaign. The promotion included a contest where fans showed school spirit by completing tasks such as uploading videos, changing profile skins and texting votes for their school.
Lesson: Find the media your audience uses and go there.

Best celebrity spokesman: William Shatner as The Priceline Negotiator

When William Shatner first started touting Priceline.com's cut-rate service in 1997, no one thought the relationship--or the company, for that matter--would last more than a decade. But through a savvy reinvention of itself, Priceline thrived with the campy James Bond-gone-wrong Shatner as its public persona. That long-term element is part of the relationship's success, says Ries. "You get the feeling that he's very much in tune with the brand and the company. That kind of longevity and dedication can be [very] effective."
Lesson: A little fun can go a long way.

Best logo: Nike Swoosh

There are a number of rumors about exactly how much Nike paid Portland State University graphic design student Carolyn Davidson for the Swoosh in the early '70s (actually $35), but it's been the brand's mark since it was introduced on Nike footwear at the 1972 U.S. Track & Field Olympic Trials. The reason it works? It's an "empty vessel," says Ries. "It's so simple and visible at a distance. Another logo might have been well-known but wouldn't have done the brand as much good if it had been more complicated." Because the Swoosh has no innate meaning attached to it, Nike can use it to build any image it desires.
Lesson: Sometimes too many bells and whistles can make your logo less effective.

Best use of outdoor advertising: The Goodyear Blimp

Is there anyone who doesn't recognize the blimp when it passes by? "The Goodyear Blimp is its own kind of magic," says Crall. "If we see it float by when we're going about our daily lives, we run to get our spouses and children to ‘come see.' We're receptive to the brand message."
Lesson: Be unexpected in how and where you communicate with your customers.

Best use of promotional items: Livestrong wristbands

After the news broke in 1996 that champion bicyclist Lance Armstrong had cancer, he founded his Lance Armstrong Foundation the following year. Working with Nike, the foundation developed a yellow silicon wristband stamped with the Livestrong mantra to sell as a fundraiser. According to lancewins.com, more than 45 million have been sold so far. The bracelets became an immediately identifiable symbol of Armstrong, who often wore the yellow leaders jersey while cycling to seven Tour de France victories.
Lesson: Have a signature look, whether it's a giveaway or simply in how you present your brand, so people recognize you immediately.

Where are the flops?

They don't seem to be listed in this article? Maybe they were supposed to be on the third page?

foresmac of IL @ Jan 15, 2009 10:58:18 AM

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