The Inside Job

Alice Waters: Why Her Waiters Don't Expect Traditional Tips

By Liz Wolgemuth

Posted: March 16, 2009

Restaurateur and slow-food maven Alice Waters was profiled on CBS' 60 Minutes last night about her "crusade for better food." Waters is interesting for several reasons, including for her choices as an employer.

Waters does not believe that traditional tipping is a just way for restaurant employees to be paid, as chefs and cooks who are integral to the quality of the dining experience don't take part. At her restaurant, Chez Panisse, Waters adds a service charge to every check, and the money is split between staff in the front and back of the house.

The New York Times Magazine covered the issue back in October. From the piece:

The owner of arguably the nation’s most celebrated restaurant — Chez Panisse in Berkeley — Waters wrote her board: “At our restaurant the quality of the food and the skill and taste of the cooks are at least as central to our success as the quality of the service. Unfortunately, traditional tipping has created great disparities in earning between the serving staff and the cooking and support staff.” By introducing a service charge — currently 17 percent — Waters was able to increase income to the kitchen.

One note: At Chez Pannise, if diners are interested in tipping beyond the amount on the check, waiters are still allowed to accept it.

grow ur own

Steve of IA,

Glad to see your comments. I am sure Alice Waters also wants you to grown ur own vegetables and not have to visit her place to just get some fresh produce.

As for the rest of us losers who can't do so, we will gladly eat at her place and pay for it.

CoolRivers of CA @ Oct 13, 2009 20:30:05 PM

Service charges

If the chef wants more money, let him wait the tables! Just another sob story of someone (the chef) who gets paid an exhorbitant amount of money who just wants more money! He/she is not the person who has to face the customer that may be irate over something stupid! I have no sympathy for these people whatsoever.

Are there more people in this country who would eat at her (Ms. Waters) restaurants, or at Olive Garden? Easy question. No matter what NEal of CA thinks, $60 for a salad is NOT inexpensive (the cheapest item on the Chez Panisse menu)!!!!!!!

Keep your food and your whiney chef's! I'll grow my own lettuce, tomatoes, and herbs in my middle class American backyard in the State of Iowa and eat just as well!

Steve of IA @ Apr 20, 2009 09:57:00 AM

heh..

nice, really nice!

Invexixheli of AL @ Apr 17, 2009 07:57:36 AM

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