I AGREE SMALL BUSINESS OWNERS ARE THE TYPE PEOPLE WHO GIVE IT THEIR ALL AND GO ABOVE AND BEYOND THE CALL OF DUTY IN SERVING THEIR CUSTOMERS. AS MUCH AS LARGE BUSINESSES TALK ABOUT SAVING MONEY WITH THEM, THERE IS STILL SOMETHING TO BE SAID FOR SERVICE AND SHOWING THE CUSTOMER THAT YOU REALLY CARE. MY HUSBAND HAS OWNED A RETAIL SHOP IN A TOWN WITH AROUND 10,000 POPULATION AND WE SAW A PICK UP THIS PAST CHRISTMAS IN OUR WALK IN TRAFFIC AND PEOPLE COMING BACK FOR SPECIAL TREATMENT. I SAY IF YOU CAN TAKE THE HEAT KEEP ON PLUGGING IT DOES PAY OFF.
ANGIE
of AL
@
Jan 30, 2009 14:47:18 PM
Small Business
I am a senior citizen and remember when most of our stores and industry were run individually. Remember the Five and Dime store? It was in existence a very long time and served the public well, usually had a lunch counter within their premises, a very nice idea for the befuddled and tired consumer. Here they could sit down, have a cup of coffee and collect their thoughts to continue on shopping or maybe call it quits for now. That is a great calling card for the frenzied shopper.
There were Boutiques which catered to maybe just one particular thing, whatever it was it was inviting to the passerby as they did their window shopping.
There were Department Stores which usually had an array of items, and were neatly displayed in their front window, again all for the window shoppers delight.
Oone could stroll down the avenue and see many many one owner shops who's merchandise was just what the shopper looking for, no need to get caught up in Malls going around in circles and really never had the priviledge of talking to the proprietor about an item they were looking for.
You name a business and they were all or most of them one owner and the owner usually had a cheerful smile and a handshake to welcome the shopper, also to help them out anyway they could.
Too me Small Businesses are the best and the quality of their merchandise was better as well, for it was made right here at home, you knew what you were buying and there was a pride within to buy USA, remember?
Of course there were Specialty Shops for special things from overseas, that is where you found them, today most of our junk comes from overseas.
I could go on but I think you get my point.
Jackie
of OR
@
Jan 28, 2009 23:31:41 PM
Mr. Stadler is right - Superior Customer Service is the key!!
I think Ken Stadler hit the nail on the head, customer service makes the difference and that is one thing a small business can improve and control completely. In many of the large businesses that seemed to be the first department that was downsized with the downturn in the economy. Second, is advertising which is the second department that shouldn't have their budget cut. As many of us know first hand, you decrease advertising, you decrease sales and then it's only a matter of time before the doors are closed. We live in a world where it's easier to feel entitled, victimized or simply blame others on our troubles. I strongly believe the time has come for us to really, really take action and make changes in our life that improve the areas that aren't quite where we want them to be. Better health, finances, relationships, etc. We live in a world full of opportunity, we simply need to find it, take action and enjoy the life we've been giving.
Matt Bandyk, a reporter for U.S. News, explores capitalism from where it all begins, with the entrepreneur, whose risk taking and experimentation provide the roots from which the rest of the economy grows. As much courage as it takes to create one's own business, even the entrepreneur needs some help, and this blog will look at news, trends, and practical advice for starting and running a small business.
ANGIE of AL @ Jan 30, 2009 14:47:18 PM
Jackie of OR @ Jan 28, 2009 23:31:41 PM
Katy Stanton of AZ @ Jan 26, 2009 13:48:40 PM
Back to blog