Social Security Debit Card Gains Traction

Safer?

Hello,

I just read your article as well as the article in Sheriff Magazine (the October '09 Crime Prevention issue) extolling the Direct Express Card. I began receiving my SS & disability benefits through the card in August '09.

Last night (09/30/09) at approximately 11:00 pm, I checked my account online and saw that my disability benefits had been credited - my balance was a whopping $143.29 including the $115.00 disability deposit. This morning (10/01/09) between 10 & 11 am, my card was denied at two different locations. I immediately checked my balance online. My balance was $7.42. Fourteen (14) UNAUTHORIZED transactions were made on my account within a 24 hour period.

I immediately phoned Direct Express & the "customer support" person was no help. She informed me there was nothing she could do and that there were no supervisors to help me. After about seven hours & 20 odd phone calls I discovered information that leads me to strongly suspect that the fraudulent transactions were made by a person who works at Direct Express.

I am not a person who comes to unfounded conclusions; I was graduated from UCLA with College Honors and I have a law degree. Please let me know if you have had any other reports of theft from a Direct Express account.

Thank you,

Shirley Delaney

Shirley Delaney of CA @ Oct 01, 2009 23:31:50 PM

500,000 Fools

This all-electronic, all direct deposit, all debit card mentality must stop. So long as Social Security exists, they better keep sending out the paper checks. They're still the best and safest means of handling payments. And they provide the greatest ease of use to the recipient.

Jeff of ID @ Aug 04, 2009 19:26:40 PM

Retire Debit Cards

It just makes it a lot easier for others to screw them over. We can't even keep KIDS out of the pentagon computer why would we support this.

Darrell of WA @ Jul 29, 2009 14:54:03 PM