On Careers

5 Ways Companies Mistreat Job Seekers

By Alison Green

Posted: August 3, 2009

When it comes to hiring, some employers act like they hold all the cards--and they can treat job seekers as poorly as they want, without consequence. They're wrong: Smart employers know that good candidates have options (to say nothing of the ethical implications of being rude just because you think you can). Here are five common ways employers behave badly when hiring:

Having no regard for the candidate's time. From last-minute cancellations, without apology or acknowledgement of the inconvenience, to not paying attention in the interview, some employers act like their time is the only time that matters. Most candidates go to a lot of trouble to prepare for an interview -- reading up on the company, taking time off work, and often traveling--and their time should be respected too.

[See the no. 1 question your resume should answer]

Not sharing their timeline. Employers have some idea of whether they'll be getting back to candidates in a week or a month. There's no reason not to share that information, and it can be agonizing on the job seeker's side to have no sense of the timeline the employer will be moving on -- and yet many employers keep job seekers uninformed.

Refusing to share their salary range, but asking you for yours. Employers know roughly how much they're willing to pay; there's no reason not to share that info, other than that they're hoping to get you for a lower price. But that's lame: If they lowball you now and you figure out later that you're underpriced for the market, they risk losing you over it. They should tell you the range they expect to pay and put an end to all the drama and coyness.

[See how the recession has changed hiring]

Misrepresenting the work. Interviewers who make the job sound more glamorous or downplay less attractive aspects of the job--such as long hours--are guaranteeing they'll end up with a bitter employee. Truth in advertising works to everyone's advantage, because candidates who won't thrive in the job, or the culture, can self-select out before they become your disgruntled employees.

Not notifying candidates that they're no longer under consideration. This is both common and inexcusably rude. Candidate are often anxiously waiting to hear an answer--any answer--and end up waiting and waiting, long after a decision has been made. It's about simple respect and courtesy (and it just doesn't take that long to email a form letter).

Alison Green is the author of Managing to Change the World: The Nonprofit Leader's Guide to Getting Results. She is chief of staff for the Marijuana Policy Project, a nonprofit lobbying organization, where she oversees day-to-day management of the staff as well as hiring, firing, and staff development. Her writings have been published in the Washington Post, the New York Times, Maxim, and dozens of other newspapers. She blogs at Ask a Manager.

So tired of interviewing

I have been on both side of the interview table. When I interviewed potential staff I made sure I was ready on time (no more than 10 minutes late if I was really busy), clear on the job duties, talked about working with other staff, expectations, etc. and tried to stay away from the pat questions like "what are your weaknesses?"

I have been treated hideously by interviewers: on one, the appointment was 9am, i arrived at 8:45 am after a 50 minutes drive and working all night. I filled out some paperwork, then proceeded to wait...and wait...and wait...finally at 1pm, I was called to an office with 2 interviewers. After 20 minutes one left, and the other continued questioning, then the first came back and asked the same questions over again. I finally left at 3pm. I ask myself why I stayed so long for the interview, but I guess it was because I was there, the receptionist was very nice, I had driven almost an hour, and I was so sleep deprived I didn't know what I was doing.

On a recent one, I was sent a one page job description. I met with the two interviewers, and after introductions, was asked if I had read the job description, and did I have any questions. That was it. I couldn't believe it.

No, I didn't get the job.

At another one, I waited in the lobby for a half hour after checking in with the receptionist. After a half hour, I again told the receptionist who I was there to see, and from her phone calls I gathered that the interviewer was not there. I asked if we could just reschedule. I was told no. Another 20 minutes went by and they sent someone else out "to show me around." I tried to be positive but must have shown my annoyance because I didn't get that job either.

With this crappy economy employers seem to like to see interviewees squirm, and see how much crap they will put up with.

I have given up looking, and will go to grad school instead. This economy has made employers even meaner.

Jobless Daisy of IN @ Oct 08, 2009 00:58:19 AM

Employers don't care about their OWN careers

One reason candidates get such poor treatment by employers is that the very people interviewing you have never taken their own careers seriously. To them, a job is just a job, even if their Web site has all this claptrap about passionate people being their most important resource.

Even if you are one of those people who does care, however, you may be surrounded by others who don't. I've been in many situations where once I got into a corporation, I saw how heartless the people inside were. It came to life when I tried gathering a hiring team together to prepare for meeting and greeting candidates. One of the upper managers said to me, "Do you really believe we went through all this effort to get to know you when we interviewed you?"

Work has become extremely impersonal, especially exponentiated the larger the corporation.

And to Mike in CA who asked how can you get dependable people, did it ever occur to you to ask first and foremost if the applicant can do the job?

Greg in CA of CA @ Sep 22, 2009 07:48:32 AM

Unprepared and/or Bored Interviewer

Unprepared: Went on a job interview...I spent time and several hundred dollars to buy a new interview suit and shoes...studied the company's website...researched articles on the internet...drove 30 miles to the interview...interviewer yawned and said, "boy, I just dont know what to say? I am sooooo tired."

Bored: Drove 35 miles to interview...walked in the office where there was NO ONE at the front desk and continued to be NO ONE at the front desk for a good 10 minutes...finally heard some voices in a back office so I cautiously approached...the people looked shocked to see me...I told who I was and why I was there and the guy who was supposed to interview me rolled his eyes and said,"ok, let's get this over with." Interviews me for a total of 8 minutes and I counted over 60 yawns, eye rolls, eye rubbing and sighing only for him to tell me that the position had changed to part-time, no benefits, no full-time in the forseeable future and less pay (actually the position went from $18/hr to $12/hr).

Jobless in ILL-ANNOYING of IL @ Aug 25, 2009 18:10:47 PM

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