On Careers

Help! I'm Being Micromanaged!

By Alison Green

Posted: September 29, 2008

One of the most common complaints that people have about their boss is that they're being micromanaged—their work is being overly scrutinized, the boss is checking up on things they don't need to check up on, and they generally feel they're not trusted.

First, let's define micromanagement. There's a difference between hands-on management and micromanagement. A micromanager dictates exactly how to do something and watches over every little step in the process, refusing to truly delegate any decisions—and, in the process, lowers morale and productivity. But good hands-on managers do get heavily involved in ensuring that employees are clear on the desired outcomes, and they do check in on progress (so that employees can make needed adjustments before it's too late). So, don't confuse being hands-on with micromanaging.

However, if your boss has crossed over from being hands-on into micromanagement, one of two things is going on: (1) Your boss is micromanaging you because you have given her reason to, or (2) your boss is micromanaging you because she's a micromanager in general.

In situation No. 1, people rarely ask, "What have I done that's inspiring this scrutiny from my boss?" Instead, they're often just annoyed by it, which prevents them from being able to take the actions that could change it. If you drop the ball on things more often than very occasionally, forget details, don't follow up on things, miss deadlines, or produce work that requires a lot of changes from others, a good manager would get more closely involved—because ultimately the manager's job is to ensure that the work is done well, and in this scenario, a good manager would have reason not to go on faith. (Of course, if this sort of scrutiny continues to be required in the long term, a good manager would also address the problem in a larger context—meaning helping the person improve or transitioning them out.) So, the first step is to ask yourself some tough questions to figure out if the problem is actually you.

But if you're confident that your boss has no reason to doubt your work and/or your ability to stay on top of it, then this may simply be the style she uses with everyone, without adapting based on need. If this is the case, try talking to her. Give specific examples of projects where you felt you could have worked more effectively if you weren't on such a short leash, and ask if there's anything you're doing that makes her feel she can't trust you and how you can work with more autonomy. Suggest other ways to keep her in the loop, such as weekly reports and/or weekly meetings, so that she doesn't feel she needs to check in as much. If she's resistant, suggest she experiment by giving you more autonomy on one specific project to see how it goes.

In the best case, this approach can persuade a boss to ease up and find more appropriate ways to stay involved. But if nothing else, this approach will at least tell you whether or not things are likely to ever change. And if you learn that they're not, you can then decide if it's something you're willing to live with or not.

Alison Green is chief of staff for a medium-size nonprofit where she oversees day-to-day management of the staff as well as hiring, firing, and staff development. She is working with the Management Center to coauthor a book on nonprofit management. Her writings have been published in the Washington Post, the New York Times, Maxim, and dozens of other newspapers. She blogs at Ask a Manager.

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Micromanaged

I am a degreed professional with over 26 years years of experience and my manager treats me like I am a teenager with a summer job.

I have a management background with a management degree but no recent management (10 years ago) experience due to personal reasons. I have been yelled at, threatened and the last straw was she would like me to log down every activity that I do during the day and the time it takes to complete each.

Her boss is the CFO and in the past has told me to ignore her but told me in this case to keep peace for myself to throw some numbers together and give them to her to keep her quiet.

Everyone is aware of her bad management skills and most people totally ignore her but it is hard when you report directly to her and she can make or break you.

If I was a bad employee I might be able to understand this request but I very rarely miss work, I work no less that 45 hours a week and my error rate is less than 1%. I am well liked and I have received numerous emails directed to her and human resources stating that I am great to work with and other emails from managers asking to borrow me for projects.

I guess I'm wondering how someone like this can become and stay a manager, while others that are more deserving are never given a second look?

I also do not know what Ishould do at this point.

Sandy H of TX @ Sep 10, 2009 23:23:57 PM

On Micromangement

I just had a temp assignment in data entry where we were all micromanged to the third power. The productivity expectations they were shooting for were totally unrealistic, and they actually went around and timed us. Somewhere I have heard these type of situations being described as "electronic sweatshops." Don't they realize that this type of situation can provide fertile breeding ground for a revival of unions, something all companies seem to dread like the plague?

In many of the files we worked with we had to make like archaeologists and go digging to find the information we needed to enter, and that definitely lowered our scores. Aren't there ways to be productive without such heavy micromanagement? It has bee proven that in the long run micromanagement actually lowers productive because of the addition stress resulting in increased absenteeism and turnover, when they have to start again training new people. And very often micromanagers end up being ousted themselves due to the conditions I have just described.

beechnut of IL @ Nov 10, 2008 12:03:14 PM

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