On Careers

Give Kindness to the Workforce This Season

By U.S. News Staff

Posted: December 22, 2008

I did something last Friday night that I've never done before.

I answered survey questions from a telemarketer.

When the phone initially rang, my instinct told me to ignore it--or worse yet--pick it up and give the caller a piece of my mind.

But then something happened: A wave of compassion came over me and I decided to play along. After all, the voice on the other end of the line is only trying to do his job, and who am I to stand in the way of a job well done?

Predictably, the survey went on for too long and asked me a bunch of questions I couldn't care less about. But that wasn't the point. While I might not have taken any joy in participating, I DID take joy in the fact that I was potentially helping the caller meet a quota. Complete his job. KEEP his job.

Ever since I started Jobacle, I have become cognizant of people's jobs and how it's important to make an effort to separate what they do from who they are. I still have a long way to go, but perhaps this blog post can serve as a reminder that your actions not only affect your career, but you also have the ability--like it or not--to impact those working around you.

The chill of the global economy is causing hundreds of thousands of jobs to evaporate. Imagine if your lack of participation was part of what cost that telemarketer his job? Took food out of his family's mouth? Caused a foreclosure on his home? I know, I know--it sounds extreme. But are you willing to take that risk?

So before you complain about that forgetful waitress...or call that 1-800 number to tell that trucker's company how he's driving, remember that your actions have consequences. That telemarketer might need your help to keep his job. Wouldn't you want him to help you?

After holding down various media jobs, including stops at MTV Networks and Fox News, Andrew G.R. was completely discouraged—not only about his own career but about the lack of job resources that truly spoke to him. Enter Jobacle.com, the employment blog and podcast designed to Make Work Better.

 

Ouch!

If there's ever been a person that needed a new job, it's that telemarketer! I can't understand why someone would actually take a job like that willingly. Painful.

BE of AL @ Dec 30, 2008 15:56:54 PM

Give me a break

The only thing we have in common is that we're all given the same 24 hours in a day.

I will not waste one minute of my time on telemarketers.

Time is too precious and a resource not to be squandered.

The Do Not Call List was the first in a long time and the last thing congress got right.

Jo Jo of AL @ Dec 23, 2008 22:31:25 PM

You're so right! Your story illustrates very clearly that we're all interdependent in this world and when we act we should do so with consideration for others, because all our actions have effects. If we all treated others like you treated that telemarketer...

'imagine the world we would create!

Each of us treating strangers

as our other half,

where nothing was too much

for the well-being of another

and selfishness was forgotten,

a thing of the past...'

(excerpt from my book 'Family and More - Enemies or Friends?')

When time presses and demands of family and job press down, it can be difficult to do this, so thank you for the reminder!

Helena Harper

www.helenaharper.com

Helena Harper @ Dec 23, 2008 13:46:08 PM

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