On Careers

At the Job Interview, Beware of Gotcha Questions

By G.L. Hoffman

Posted: November 11, 2008

Job interviews are tough because the applicant is trying hard to impress the interviewer, who often has a lot more experience with interviewing. The interviewer has likely interviewed hundreds of applicants, while most job seekers are thrilled to get, what, one interview a week? It is easy to mess up.

Gotcha questions are not questions like: "What is the square root of 144?" The kind of gotcha questions I am talking about are those that just take a bit of experience in handling. A favorite gotcha question might be, "Where would you really like to work?" Now is not the time to give some other company's name—your sought-after place to work is right here. No one wants to be the candidate's second choice. Often these gotcha questions are not really designed to trip you up, they are simply the getting-to-know-you type of questions that you must handle correctly or they will have "gotcha."

We hire a lot of sales reps at JobDig and LinkUp, and for most of our new reps, it is a first job. Still, we want to find people who want to learn sales to make it a career. We invest a lot in time and money in their training, so we do not want to have people here who don't want the job.

We always ask...in a very casual, offhand manner..."What do you really want to do?"

Keep in mind we are hiring sales reps, we are not hiring marketing reps or advertising people. Yet some of the applicants say something like, "I really want to find a marketing job." Why would we hire someone who doesn't want THIS job? The right answer to us is, "I want to work here in sales." Simple. The best answer is "Sales!" and double the points if the candidate has a look of amazement that we would even have to ask.

My advice is to think first before you speak. Even the most innocent-sounding question can trip you up.

G.L. Hoffman is a serial entrepreneur and venture investor/operator/incubator/mentor. Two of his companies have traveled the entire success path from the garage to IPO. Currently, he is chairman of JobDig . His blog can be found at WhatWouldDadSay.com or at JobDig.com.

Terrific add-on, Vancey of TN

You really added to the original post with even better ideas and examples, Thanks a ton, come back often.

GLH of MN @ Nov 11, 2008 22:17:33 PM

Yancey at You can learn basic employee rights

Impressing the job interviewer can be a challenge. That's why interviewees should always educate themselves about the job interview process before the interview! Many interviewers have experience in conducting many interviews. However, my research shows that many interviewers have not been competently trained, even though they have done a lot of them.

The "gotcha" question(s) is a two-way street just as the entire interview process itself. It is important for the career seeker to ask the interviewer relevant interview questions. For example, the job seeker could ask, "Where does this company see itself in 5 years?" The interviewer might answer with, "We are looking at a merger within two years with XYZ Corp." GOTCHA! The interviewer has just alerted the job applicant to an impending employment condition that could potentially affect the position applied for.

Mergers sometime involve restructuring and "layoffs or reduction in force". The applicant is now better informed about the advantages and disadvantages of working for this company. Another interviewee "gotcha" example to ask the interviewer, "What is the morale of the company's sales team?" The interviewer might answer, "Oh, we have a very positive and tight nit group of men, the last three were hired within 3 years of each other." GOTCHA! The interviewee is a female applicant who has just been told the sales force is all male and only males have been hired the last 3 three years.

That in and of itself does mean possible gender discrimination, but it certainly is useful info for making a decision about working for the company if offered the position. Asking the employer “gotcha” questions accomplishes four things for the job seeker;

(1)Digs out relevant info about the company that might not otherwise be revealed

(2)Shows the interviewee is knowledgeable about the interview process

(3)Shows the applicant has done the research on the company

(4)Puts the interviewer in the position of “working hard” to impress the interviewee

Yancey of TN @ Nov 11, 2008 17:12:24 PM

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