On Careers

Dear Employee: Unwritten Resignation Accepted

By Michael S. Wade

Posted: May 9, 2008

Dear Disgruntled Employee,

We have received your letter of resignation. Of course, it was not a written one, using paper and ink, and you may be surprised that we are ending our employment relationship. We've finally caught on, however, to what your conduct has been saying on a daily basis: "I've resigned."

The beginning paragraph of your unwritten resignation was when you missed the deadline on submitting an important report to the executive board. Although a dedicated employee—to use an old-fashioned term—would have been apologetic, you just shrugged, walked back to your desk, and improved your Solitaire skills. We were surprised you gave no sign of embarrassment, but at that point, of course, we didn't understand: In order to be embarrassed, one must first care.

As the days passed, you gave us other signals of your desire for distance. "Never take initiative" and "Never take responsibility" were among your more memorable unwritten lines. Your coworkers probably wondered why we permitted you to sit while they scrambled. There is a shameful reason for that: We were afraid to confront you. No one likes unpleasant scenes, and your well-known lack of amiability became a shield. Although you weren't producing, it was easy to pretend that, given enough time and a few workshops, you would somehow turn around. We could indulge in such dreams because we didn't have to work alongside you.

So now you're gone. There will be no more paychecks from us. You can move on to the next step in what will no doubt be a long chain of employers. You may not believe it, but we wish you well and hope that your unwritten resignation will be a positive turning point.

Sincerely,

Management

MICHAEL WADE writes Execupundit.com, an eclectic combination of management advice, observations, and links. A partner with the Phoenix firm of Sanders Wade Rodarte Consulting Inc., he has advised private and public-sector organizations for more than 30 years.

Thanks, GL Hoffman, for relating how you actually accomplish good management of young workers. Sounds like you're doing the very thing that seemed to be missing in the author's scenario.

Daniel David of NM @ May 10, 2008 15:00:20 PM

Another slant...Daniel David...

I like your point. And I had missed it myself.

When I first read this by Mr. Wade I found myself nodding my head because one of the things I have done in my career is to attempt to set crystal clear expectations for people. I am talking mostly about younger sales reps here. Expectations with the basics, getting to work on time, number of activities accomplished that we know will lead to a sale etc. Basically things completely in their control, and when they choose not to do them, it sends a message that they want to be fired. Although 'fired' is something we hardly ever really do...we counsel or coach them to find some place that might be a better place for their skills.

But, overall your point is very valid and hard to refute.

best---

GL HOFFMAN of MN @ May 10, 2008 12:29:20 PM

Better if "explained" ?

I can appreciate the author's comment added above, as I have seen situations where some employees knock themselves out to do right and others shirk.

Still, there is something about all this that doesn't ring true and still sounds Dilbertesque or perhaps written for the amusement of the Chamber of Commerce crowd more than to address the concerns of co-workers. Number one, the word disgruntled is an over-used putdown not ever mentioned by wise managers, and in this case, the author now commenting with explanation would have us believe the ones disgruntled were the hard-working coworkers, not the one being fired and addressed as Dear Disgruntled. Odd.

Secondly, the source of a situation like this ever developing in the first place is a bad hire, followed by bad front-line leadership for too long---basically top management tolerating bad middle management. You know this, because now an un-named

letter-signer describing itself as "we" and signing as "Management" is firing the worker while admitting some nonsense about "we didn't have to work alongside you"---as though they had no chain of command or on-site supervision.

I still think you can take this article all kinds of ways. The sarcasm may be telling.

Daniel David of @ May 10, 2008 00:06:12 AM

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