Toshiba: Free HD DVDs Will Be Late

5 Free HD DVD's

I was wondering if anybody had any information regarding a class action suit against Toshiba and Microsoft? Yes these were Free HD-DVDs. But it was part of there advertisement to get you to purchase there product. I recently received my DVD's. I got 1 of my 5. The 4 other movies consisted of Bourne Identity which I already had, and 3 others I have no interest in. All 4 are not even on the list as options. This is a serous hit to Toshiba's reputation. I invested in a product and supported it by buying other movies. They should have at least been responsible enough to contact customers via email, which they provided on the rebate form, and inform them they are running low on product. These are your available options you have 48 hrs to respond.

I believe the saying goes a good experience a consumer tell 1 person, a bad experience they tell 20! I have a Toshiba laptop, my brother was considering one for college, I could no longer recommend their product name. I told him of my experience, he bought a Dell laptop.

I original bought my Toshiba HD-DVD player through Amazon; when the announcement came through about Toshiba bailing on the HD-DVD format they offered me a $50 discount/credit on my future purchases. This is a considerate and respectable action and it is deeply appreciated.

Thats the way to handle the situation. I am not expecting a refund but this was handled terrible, then made worse by the way they handled the DVD shortages.

Christopher R of MI @ Jul 01, 2008 18:31:57 PM