Microsoft Launches Help Site for Vista

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To Deb Hoyt: Help with IE Shutting Down

Deb, if you try out the Microsoft Answers site there are instructions that might help you solve your IE crashing issue.

Go to the Answers site and Type: "Reset Internet Explorer" in the search box. The first answer in the search results gives instructions on how to reset. If you want the short version: Is all you have to do is:

1.open IE

2.Click Options from the tools menu (upper right corner of window)

3. Click the Advanced tab

4. Click Reset

5. Shut down IE and restart it

Be sure to check the Answers site instructions before you do this though because it clears out addons and cookies. The Answers site content explains all this. One of those addons is probably causing IE to crash. Bottom line is that it is easier to reset internet explorer and reinstall add ons like Google or MSN toolbar then live with IE crashing. Add ons and other stuff gets downloaded from the internet often, even when you don't realize it and causes problems like this. It is good to clear out IE saved files and addons now and then just to keep up the performance.

Connie from Microsoft of WA @ Jan 02, 2009 15:32:26 PM

Using Netscape 6 with Vista

Hi, can I find a download for Netscape6 that will work with Vista? Thanks, Charles

Charles of NJ @ Dec 31, 2008 01:09:24 AM

iTunes

I have been running Vista for over a year and iTunes works perfectly. I've never had a problem.

Russ Sackowitz of CT @ Dec 30, 2008 08:11:09 AM

email

I cant open any email attachments, how do I change permissions

tom @ Dec 30, 2008 04:00:57 AM

Great Questions to ask Microsoft

Folks,

Microsoft created http://answers.microsoft.com as a place for customers like yourselves to find solutions to these issues. The site is supported by community enthusiasts and Microsoft support engineers who are ready to help.

I hope you'll ask these questions there - and get quick answers. :-)

Steve Alter

Consumer Support Communities

Microsoft

Steve Alter of WA @ Dec 27, 2008 13:25:37 PM

Wireless network

Lost ability to connect to wireless network. Diagnosing the problem states that Realtech has lost the IP address and we have no mechanism for knowing what the address should be. Also, when trying to delete a program Windows states that Windows Installer was not installed properly. This suddenly happened after using that computer and Vista for over a year.

We have 2 other computers which commect with no problem and can't understand why all of a sudden we've lost ability to connect to our wireless network.

The home network icon in the taskbar states that we are connected to the home network. Please help?

Carrol J. Babcock of IL @ Dec 26, 2008 16:47:06 PM

itunes

not being able to install itunes is related to error code 2738. check msdn for solutions. in my case the solution did not work but i was ultimately able to install apple products such as safari, quicktime, itunes, and with itunes i was able to plug an ipod into my laptop using itunes and i was able to load files into the ipod from my laptop.

ira m trager of FL @ Dec 24, 2008 18:09:25 PM

java

i have tried a few different ways to correct the problem. java does not appear in advanced any more. i know java is installed and i have tried by uninstalling and reinstalling to get it back in advanced with no success. java is there i just can't see it. how do i fix this.

ira m trager of FL @ Dec 24, 2008 18:02:01 PM

I Tunes

Why can't I use my ITunes on vista? I got a new laptop and I really hate Vista.

None of my programs run on vista. How do I solve the problem...

I would really like to be able to use my IPOD on my laptop...

Mary Turner of OH @ Dec 24, 2008 17:06:42 PM

downloading

I am having issues with being able to download files. Launcher opens up and downloads. However I am not able to open any programs from there.

Deb Hoyt of NE @ Dec 24, 2008 12:37:06 PM

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Our in-house gadget guru, Senior Writer David LaGesse, checks out the latest technologies and gizmos, from computer software to GPS systems -- and reports back to you in plain English.


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