Capital Commerce

Should Consumers Vote With Their Dollars on Gay Rights Issues?

By Matthew Bandyk

Posted: November 23, 2009

Remember when progressives staged a boycott of Whole Foods after CEO John Mackey wrote an op-ed criticizing single-payer healthcare, and critics of Obamacare staged a "buycott" to promote the company? Of course, that won't be the last time activists use consumer power as ammunition in political battles.

What was strange about that episode is that Mackey has for a long time publicly declared himself as a libertarian, and made clear he supports economic policies many progressives find horrific. But what about companies where we don't know the ideologies of executives? Activists have an incentive to find out those secrets.

Enter the Corporate Equality Index from the Human Rights Campaign. It's an annual index that rates companies based on what HRC sees as adherence to LGBT rights. Large employers filled out surveys with questions regarding company policies toward LGBT people, such as harassment policies, or benefits for same-sex couples.

You might think that because it's a voluntary survey, only the most progressive companies would comply. BUt HRC says that the index reveals stark differences between some competing companies.

Here's a rundown of some of the biggest disparities. A "100" score on the index indicates perfect adherence to HRC's rating criteria on LGBT equality:

· General Mills (100% CEI score) vs. Kellogg’s (65% CEI score)

· Visa, MasterCard, American Express (100% CEI scores) vs. Discover Card (58% CEI score)

· Orbitz (100% CEI score) vs. Expedia (65% CEI score)

· Dell (100% CEI score) vs.Acer/Gateway Computers (50% CEI score)

· Best Buy (100% CEI score) vs. Radio Shack (40% CEI score)

· Staples (93% CEI score) & OfficeMax (90%) vs. Office Depot (45% CEI score)

· Mattel (95% CEI score) vs. Hasbro (50% CEI score)

HRC's press release says that these differences create "a real opportunity for equality-minded consumers to flex their collective spending power in numerous different industry categories."

Could opponents of, say, same-sex marriage, do what the Obamacare opponents did to Whole Foods—"buycott" the companies that don't do as much to promote LGBT equality?

I'll use the Index for holiday shopping & beyond

Thanks for reminding me of the HRC's Corporate Equality Index. In the examples, you gave, I somehow naturally have chosen to use the products/services of the more gay-friendly companies. That makes me think that maybe I've remembered new stories about pro-gay or anti-gay policies or that some corporations' own ads indicate a progressive/conservative slant.

However, I will review the Index before I do any more shopping, especially with the big-spending holiday season approaching.

Bob Niemic of DC @ Nov 29, 2009 14:31:46 PM

Great for job hunting

I use the corporate equality index as a guide while job hunting. I will not work for a company that does not support my family just because I am gay.

As I review this comparison it is clear the companies that support their LGBT employees are also the stronger brands.

Employers should court the best and brightest employees. To do so they must have inclusive equal opportunity policies and benefits for LGBT employees. Clearly those companies that have already achieved this standard are stronger for it.

Joe of WA @ Nov 23, 2009 17:21:35 PM

Some Are Truly Evil

Minor differences among companies are not that critical to me. However, there are some outfits that are so horrifically anti-gay that I haven't used their products or services for years. Exxon, for example, is the only company to date that has actually rescinded non-discriminatory policies that were already in place. Exxon seems almost to take a grim pride in refusing to treat its thousands and thousands of gay and lesbian emplyees fairly and with dignity.

Companies like that you just can't wait to see crash and burn. And the bigger they are, the harder they'll fall.

Roy of TX @ Nov 23, 2009 14:25:51 PM

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Capital Commerce

Capital Commerce

U.S. News business reporter Matthew Bandyk examines the issues, people, and debates that shape the nexus of political and economic life in the nation's capital.

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