Alpha Consumer

Video: The Right Way to Complain

By Kimberly Palmer

Posted: July 9, 2008

I recently spoke with Felicia Taylor at Retirement Living TV about complaining in the right manner. Tips include calling the company directly, staying calm, and avoiding automated phone systems.

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Alpha Consumer

Alpha Consumer

Kimberly Palmer, senior editor for U.S. News & World Report, writes about how to save money, avoid scams, manage debt, and be a savvy shopper. Send your personal finance questions to her for expert money advice.


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