Good (or Bad) News for eBay Sellers

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I'm not alone!

It's a strange sort of comfort to read this litany of anger and frustration and realize that I'm not the only one who is totally disgusted, disappointed, and angered at the idiots who have ruined ebay. I've been selling off and on since 2000, and last night, with a 100% positive feedback rating of 1,265, finally called it quits and cancelled my account. The final straw (one of many), was a buyer in Italy who complained that his item had not arrived, and Paypal's resultant theft of my money from my account, with no investigation, no consultation with me, nothing. What began as a fun and profitable pasttime has become a corporate greedfest that is designed to destroy small sellers in favor of faceless online megamalls selling predictable, cheap, and disappointing merchandise to an unsuspecting public. What a shame, it all started out so well.

Goodbye ebay. I feel like I've escaped from a cult.

Alan Foljambe @ Aug 25, 2009 06:25:44 AM

eBay

After all most 10 years of selling on eBay with a 100% rating, eBay cannot solve a simple problem I have in-counted. I have tried 20 live helps and numerous emails but its a 100% joke, no care no substance, so its goodbye to eBay you have killed me off with out caring.

jason warran @ Aug 12, 2009 02:46:32 AM

eBAY is definitely GreedyBAY

eBAY only encourages those sellers who can afford to list all their items at higher prices so eBay can get richer and richer by ripping-off listing fees plus Final Value Fees normally 8.75% or more. eBay also encourages those sellers who can afford to get a eBay Store for U$19.99/month or more.

I listed more than 30+ items for sale at 1 cent and got my account restricted twice.

Finally I decided to switch to other good ebay alternatives like Amazon, eBid and Bonanzle.

eBay Store owners can sell any damn fake goods without any kind of fear of getting their account restricted. So if you are planning to rip-off eBay the best way to start with is to scan all eBay Stores for fake goods and keep complaining eBay continuously about those stores selling fake and illegal products.

eBay is an economical EPIC, that ruins many good businesses.

eBay is white-collar Economical CRIME to dump fake and illegal products to delivered right at door-step.

If you are smart enough can make millions out of eBay by keeping your eyes wide open.

Alex Guerezza of CA @ Aug 04, 2009 03:47:20 AM

ebay is broken

July 29, 2009

After 10 years, I finally get it. Ebay doesn't give a **** about good, honest sellers.

It's GREEDBAY and they are going to run the business into the dirt...it's happening already!

withold my name please of WI @ Jul 29, 2009 17:19:23 PM

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oxKhMkgRDPBRa of WV @ Dec 19, 2008 22:12:08 PM

EBAY IN GENERAL

Being retired and wanting to supplement my Social Security I had heard about eBay I started as a enthusiastic seller some six months ago. It was a dramatic learning curve. I even paid an eBay rep for four hours of help.

Now my first commentary on my experience would be - It seems like eBay must have saboteurs working within the company that have as their single mission the desire and intent to screw up the buying and selling process and destroy the company. It seems every week that eBay institutes small and large tweaks that are supposed to be designed to improve the Seller and buyers experiences, but they do predictably the opposite. In just six months it has become a nightmare. I think these change are wrought by partially blind kids with MBA's who have zero practical experience and ride around in a chariot in the clouds, sailing paper airplanes into the sky with their latest written hot help idea.

The overall Fees are excessive. I have paid over 35% in commissions to eBay and Pay Pal selling about $6,000 worth of books and other stuff.

eBay used to have "Live Help" which they don't tell you about in the tutorials. That vanished a few days ago. "Live help" or "chat", was a popup screen which allowed you to type in your question and the eBay techie to respond hopefully with a solution. Today I had a urgent question about all my listings and had to click on Contact instead. I was presented with a series of questions of which none were related to my problem. After jumping through hoops and 3 dozen unrelated questions I saw the magic - "Chat box or E-mail them menu." I clicked on Chat and a chat menu screen popped up. The little wheel spun round and round and then Lo and behold - "Connection Lost" Immediately another box popped up for me to take a Customer / Seller Survey. The questions all wanted o know how happy I was - They didn't have a place to click for foaming at the mouth.

After the stupid survey, I tried again to get chat. In fact I saw the "Connection Lost" 8 times before I gave up. Oh! Yes, the survey box popped up each time. My emotions should have melted it, but I just closed it.

Other problems

You used to be able to say you accept as payment, Money Orders Checks etc:, which was for those that did not want to pay --- PalPal a commission for processing their purchase. Guess what as of last week- you can NO LONGER tell buyers you accept MO's or checks. Buyers have to use Pay Pal and pay their fee to process their purchase. I as a Seller also have to pay Pay Pal a commission - besides all the fees I have to pay eBay.

eBay overall is extremely non intuitive in almost every way.

If you interested in trying to find out how much you spent selling a particular item, it is a challenge and NO tutorial or help is provided.

continuity.

There are dozens of other things I fault for which I think eBay is walking backward, but there is not room enough here to list.

Ron Ford of IL @ Dec 13, 2008 18:16:40 PM

Changes to Ebay

I stopped using PayPal a long time ago. On two different occassions, customers filed false claims against me, and nobody did ANYTHING to assist me. Every time I tried to contact a REAL person, NOBODY was available. To make a long story short, PayPal snatched MY money from my account, and returned it to these idiots. So not only did I lose the money, I lost my merchandise as well.

Now, some brainiac at eBay insists that I use PayPal, or some other sort of "electronic" payment system. I did just fine with accepting money orders or cashier's checks. While some customers found this a problem, others thought it was just fine. WHY you ask? so THEY CAN HAVE COMPLETE CONTROL OF YOUR MONEY, as well as tagging on their little fees for every single move you make.

Take this and add it to their new FEEDBACK policy, I hope to see these greedy bastards go DOWN IN FLAMES!!!

Mike Penman AKA thehaneyplace of MI @ Nov 02, 2008 20:08:31 PM

eBay Feedback changes Negative!

Since the ebay feedback changes have taken place I have noticed an increase in buyers complaining about perfectly good items and sometimes using the negative feedback as a type of extortion technique against me.I have always taken care of my customers,if somebodys not happy with a purchase I always offer 100% refund..this isnt working anymore,I have recieved rude emails from buyers asking for partial refunds because "I wasnt completly satisfied with item or not as described" and these buyers have sometimes stated "you want to protect your feedback rating..dont you?" This feedback change is driving many sellers away from the eBay selling platform, I will soon be removing all my listings,cancel my account and sell elsewhere..Does eBay even care about us sellers that helped grow the website to what it is today..I guess not,Dont sell on eBay any more its a waste of time.

cfactor of CA @ Sep 21, 2008 03:32:03 AM

e bay feed back policy

everything e bay does revolves around the buyer .there are no benifits left for the seller .leave now

george weeks of @ Aug 24, 2008 18:19:01 PM

Scarcasm......

Kimberly,

I think that Russell my have implied a certain amount of scarcasm behind his statement. Thanks for clarifying his point.

Take care,

Bob

Bob Henley of @ Jul 28, 2008 05:44:07 AM

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Alpha Consumer

Alpha Consumer

Kimberly Palmer, senior editor for U.S. News & World Report, writes about how to save money, avoid scams, manage debt, and be a savvy shopper. Send your personal finance questions to her for expert money advice.


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