Alpha Consumer

Will Starbucks's New Deals Save You Money?

By Kimberly Palmer

Posted: August 5, 2008

This morning, Starbucks launched a nationwide program that offers its morning customers any grande iced drink for $2 after 2 p.m. In case you're not a Starbucks frequenter and $2 for coffee doesn't sound like such a great deal, let me assure you that it represents a significant discount. A grande iced latte, for example, easily clocks in at around $4.

This move is the latest in a series of discounts that Starbucks is giving its customers. When I spoke with the company's vice president of customer relationship management, Brad Stevens, recently, he explained that Starbucks realizes that people are trying to save money. "Customers are telling us that budgets are tight and they're making sacrifices, but they don't want to give up all of life's little luxuries," he says.

When Starbucks added new rewards on its stored-value cards in April, including free refills on hot and iced brewed coffee, over a million customers signed up. (I signed up myself this morning.)

But these benefits don't make sense for everyone. Here's a quick way to tell if they're worth your time (and money): Will the rewards card or $2 coffee program tempt you to buy more coffee than you otherwise would? If the answer is yes, you should probably ignore them. For example, if you are the kind of person who buys only one drink a day, then the $2 afternoon coffee won't save you anything. In fact, it will only provide an incentive for you to spend more once the afternoon slump hits.

The rewards card has little downside—it costs nothing. But if you're not going to take advantage of its benefits, such as the free refills, then there's no point in letting one more card take up space in your wallet.

What do you think? Are you taking advantage of any of Starbucks's new programs for these frugal times, or is the real answer to stay away from the store altogether?

No you don't have to spend at least $2.00 to get the discount

When you pass your local starbucks in the morning, you can stop in and buy a morning paper for 50 cents and bring your receipt back that afternoon and get the $2.00 discount. I happen to work for Starbucks and though our goal as a company is to make PROFIT, this does not mean we set out to screw over our customers. Starbucks was set apart by our connection to our customers, not for screwing them over. It is possible to offer people an incentive to come back for a visit to enhance our business while at the same time offering someting to our customers. Hence INCENTIVE. Get a clue people!

Laura of @ Aug 22, 2008 00:19:21 AM

Rewards Card

As a once a day Starbuck's customer (I usually ride my bike there), I do have a rewards card. The only problem is I don't drink coffee; only iced tea and the rewards program doesn't cover iced tea refills.

Jerry of CA @ Aug 13, 2008 03:03:22 AM

gallons of gas for a 2nd cup-o-joe plus $2.00

of course giving the comparison of the afternoon cost ($2) verses the ($4) morning makes it sound so much better! NOT! The first one in the norning wasn't worth the afternoon cost of $2.

Why don't they just say buy one and the 2nd is $2 bucks right away?

Rob of FL @ Aug 11, 2008 22:08:57 PM

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Alpha Consumer

Alpha Consumer

Kimberly Palmer, senior editor for U.S. News & World Report, writes about how to save money, avoid scams, manage debt, and be a savvy shopper. Send your personal finance questions to her for expert money advice.


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