Alpha Consumer

Gift Cards: No Longer Bad Presents

By Kimberly Palmer

Posted: December 14, 2007

Gift cards, once disdained as a last-resort present, are now almost as ubiquitous this season as the scent of scotch pine. Shoppers are expected to spend $35 billion on gift cards over the holidays, a 25 percent increase over last year and a doubling since 2004, according to Archstone Consulting.

The jump is partly because retailers have all but eliminated many of the former drawbacks of the cards, such as expiration dates, declining values, and fraud. Dave Sievers, consumer practice leader at Archstone, says most stores now use technology that adds the cash value of the card at the register. That prevents shoppers from coming home only to find that the value of their gift cards had already been used up by fraudsters.

Some retailers have even jazzed up the cards so they are almost a gift in themselves: One of Target's cards also functions as a wind-up flashlight, and Wal-Mart offers gift cards with different themes, including Barbie, Shrek, and baby showers.

"It used to be a gift you gave when you didn't know what to give someone. That's less true now," Sievers says. Now, he says, a gift card is desirable—good news for those of us who have already fulfilled much of our shopping list with the cards. (Sievers plans to give iTunes gift cards to his nieces and nephews, along with a few Gap cards for his nieces.)

If you're on the receiving end of a gift card this season and you find the store choice less than appealing, don't fret: It's also easier to redeem gift cards that you don't want. Websites, including Cardavenue and Plastic Jungle, have sprung up to address the fact that in the past, between 15 and 20 percent of gift cards went unused. (Sievers expects that percentage to decline this year.) The sites allow people to buy, sell, or exchange gift cards with each other, usually at a discount or for a fee.

All these improvements may seem to suggest a day when gift cards replace actual gifts altogether. But don't worry—Sievers expects growth in the gift card business to slow down over the next few years as the market grows more saturated. So you can still look forward to some three-dimensional presents under the tree in 2020.

Do you hate gift cards? Please feel free to vent in the Comments section below.

I hate them

I hate gift cards, I got several this year and can't use a one of them. Why couldn't they have been to Lowes or Walmart. Something useful rather than a clothing store that doesn't sell my size.

Gypsy-J of KY @ Jan 01, 2008 01:17:15 AM

Love those cards

Working as a handyman/contractor, I've found that clients prepared with gift cards are a joy to work for. One client had git cards for everything from Home Depot to a licensed electrician! He called them "supply cards". On small jobs where I work for labor plus supplies, the cards eliminate hassles on both sides -- I don't have to spend money, then get it reimbursed -- with all the accounting that goes along.

That same client, BTW, had a card rack just inside a kitchen cabinet near the back door, all the cards in alphabetical order, half-showing so it was possible to tell at a glance what was there.

I love them!

Roy of OR @ Dec 21, 2007 12:45:19 PM

Growing on me

The only thing I really don't like about gift cards is that I don't end up using them. I'll go to a store I have gift cards to, forgetting I have the cards. I found a new website leveragecard.com, where you can organize all your cards and see all the ones you have to use. I also get free shipping on orders made through them up until the 18th. So with all these tools cropping up and the incentive offers, gift cards are much easier to deal with.

Yoshi Nakamura of CA @ Dec 14, 2007 17:15:48 PM

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Alpha Consumer

Alpha Consumer

Kimberly Palmer, senior editor for U.S. News & World Report, writes about how to save money, avoid scams, manage debt, and be a savvy shopper. Send your personal finance questions to her for expert money advice.


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