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Indian Oaks Living Center

415 Indian Oaks Dr
Harker Heights, TX 76548
(254) 699-5051

Overall rating

Initial certification: NA	Owner: For profit
Medicare/Medicaid Participation: Both	Continuing-care retirement community: No
Number of beds: 199	Part of a chain: No

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Health Inspection Deficiencies

(1=worst, 5=best)

Deficiencies found in standard inspection(s) and complaint investigations, 8/1/2008 to 10/31/2009	View previous inspections
Total number of health deficiencies for this nursing home: 27
Average number of health deficiencies (Texas): 8
Average number of health deficiencies (U.S.): 10
Range of health deficiencies (Texas): 1-51

Administration Deficiencies

What the nursing home failed to do	Inspection date	Date corrected	Severity of deficiency	Scope of deficiency
Keep accurate and appropriate medical records.	9/10/2008	10/29/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Make sure that nurse aides show they have the skills to be able to care for residents.	9/10/2008	10/10/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Keep accurate and appropriate medical records.	6/17/2009	6/18/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Make sure that nurse aides show they have the skills to be able to care for residents.	6/17/2009	7/15/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)

Environmental Deficiencies

What the nursing home failed to do	Inspection date	Date corrected	Severity of deficiency	Scope of deficiency
Keep safe, clean and homelike surroundings.	9/10/2008	10/22/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Provide needed housekeeping and maintenance.	9/10/2008	10/20/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Make sure that the nursing home area is free of dangers that cause accidents.	9/10/2008	9/10/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Get rid of garbage properly.	9/10/2008	10/2/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Make sure that the nursing home area is safe, easy to use, clean and comfortable.	9/10/2008	10/2/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Make sure that the nursing home area is free of dangers that cause accidents.	6/17/2009	6/23/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Provide clean bed and bath linens that are in good condition.	6/17/2009	7/2/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)

Mistreatment Deficiencies

What the nursing home failed to do	Inspection date	Date corrected	Severity of deficiency	Scope of deficiency
Keep each resident free from physical restraints, unless needed for medical treatment.	9/10/2008	10/17/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	6/17/2009	6/18/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)

Pharmacy Service Deficiencies

What the nursing home failed to do	Inspection date	Date corrected	Severity of deficiency	Scope of deficiency
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.	2/4/2009	3/2/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.	2/4/2009	3/2/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)

Quality Care Deficiencies

What the nursing home failed to do	Inspection date	Date corrected	Severity of deficiency	Scope of deficiency
Give each resident care and services to get or keep the highest quality of life possible.	9/10/2008	11/10/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Give professional services that meet a professional standard of quality.	2/4/2009	3/2/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.	2/4/2009	3/2/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Give each resident care and services to get or keep the highest quality of life possible.	6/17/2009	6/18/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.	6/17/2009	7/1/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.	6/17/2009	7/15/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)

Resident Assessment Deficiencies

What the nursing home failed to do	Inspection date	Date corrected	Severity of deficiency	Scope of deficiency
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.	9/10/2008	10/17/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.	2/4/2009	3/2/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.	6/17/2009	6/18/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)

Resident Rights Deficiencies

What the nursing home failed to do	Inspection date	Date corrected	Severity of deficiency	Scope of deficiency
Provide care in a way that keeps or builds each resident's dignity and self respect.	9/10/2008	10/17/2008	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.	6/17/2009	7/15/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)
Try to resolve each resident's complaints quickly.	6/17/2009	6/18/2009	1 2 3 4 (1=least, 4=most)	1 2 3 (1=least, 3=most)

Note: Deficiencies (totals and ranges) and averages (state and national) may not match those shown on the federal Nursing Home Compare Web site. The Centers for Medicare and Medicaid Services, which runs the site, reviewed and approved the U.S. News method and plans to change the approach it currently uses.

NA: Not available, not applicable, insufficient data, or did not report.

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