Mercy Care Plan
www.mercycareplan.com | Medicare, HMO
-
Rank and score of 0 to 100 indicate satisfaction of surveyed members and success relative to other Medicare plans in preventing and treating illness.
Available in: Arizona
| Overall Score: | I |
| Satisfaction: | I |
| Prevention: |  |
| Treatment: | |
| NCQA Accredition: | No |
How This Plan Performed (methodology)
|
Member satisfaction
Members' opinions of care, services, and physicians.
|
I |
| Getting care | I |
|
Getting care easily
Members could get appointments, preventive care, tests, and treatment easily.
|
NR |
|
Getting care quickly
Members could get appointments, preventive care, tests, and treatment promptly.
|
NR |
| Satisfaction with physicians | I |
|
How well doctors communicate
Members rated doctors' communication skills as high.
|
NR |
|
Rating personal doctor
Members rated personal physician high overall.
|
NR |
|
Rating specialists
Members rated specialists high overall.
|
NR |
|
Rating care received
Members rated care high overall.
|
NR |
| Satisfaction with health plan services | I |
|
Rating health plan
Members rated overall plan services high.
|
NR |
|
Customer service
Members rated overall customer service high.
|
NR |