Aetna Health - Georgia
www.aetna.com | Commercial, HMO/POS
- #135
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in Commercial Health Plans
Rank and score of 0 to 100 indicate satisfaction of surveyed members and success relative to other commercial plans in preventing and treating illness.
Available in: Georgia
| Overall Score: | 82.0 |
| Satisfaction: |  |
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| NCQA Accredition: | Yes |
How This Plan Performed (methodology)
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Member satisfaction
Members' opinions of care, services, and physicians.
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| Getting care | |
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Getting care easily
Members could get appointments, preventive care, tests, and treatment easily.
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Getting care quickly
Members could get appointments, preventive care, tests, and treatment promptly.
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| Satisfaction with physicians | |
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How well doctors communicate
Members rated doctors' communication skills as high.
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Rating personal doctor
Members rated personal physician high overall.
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Rating specialists
Members rated specialists high overall.
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Rating care received
Members rated care high overall.
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| Satisfaction with health plan services | |
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Handling claims
Members were satisfied with claims handling.
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Rating health plan
Members rated overall plan services high.
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Customer service
Members rated overall customer service high.
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NA |