Wednesday, November 25, 2009

Best Health Plans

UnitedHealthcare of New Jersey

www.uhc.com | Commercial, POS

  • #149
  • in Commercial Health Plans

    Rank and score of 0 to 100 indicate satisfaction of surveyed members and success relative to other commercial plans in preventing and treating illness.

Available in: New Jersey

Overall Score: 81.7
Satisfaction:
Prevention:
Treatment:
NCQA Accredition: Yes

How This Plan Performed (methodology)

Member satisfaction
Members' opinions of care, services, and physicians.
Getting care
Getting care easily
Members could get appointments, preventive care, tests, and treatment easily.
Getting care quickly
Members could get appointments, preventive care, tests, and treatment promptly.
Satisfaction with physicians
How well doctors communicate
Members rated doctors' communication skills as high.
Rating personal doctor
Members rated personal physician high overall.
Rating specialists
Members rated specialists high overall.
Rating care received
Members rated care high overall.
Satisfaction with health plan services
Handling claims
Members were satisfied with claims handling.
Rating health plan
Members rated overall plan services high.
Customer service
Members rated overall customer service high.

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