Frequently Asked Questions
- Do I have to use a particular Web browser to view the USNews.com website?
- Does my browser have to be specially configured?
- I am using a Web browser that is up to date and properly configured but I am still experiencing problems with your site. What should I do?
Do I have to use a particular Web browser to view the USNews.com website?
Our site is designed to be compatible with a wide range of Web browsers. However, we do make use of some newer Web standards that are not supported by older browsers. Most significantly, users of Microsoft Internet Explorer earlier than version 7.0 will probably experience problems viewing parts of our site. We recommend that users of these older browsers upgrade to newer versions, which are available for download from the respective vendors at no charge.
Users of "minibrowsers" incorporated into cellphones and other hand-held devices can access our content through the USNews Mobile site.
Does my browser have to be specially configured?
For a good viewing experience, your computer's screen resolution should be set to 1024X768 pixels or greater, with a minimum color depth of 32 bits.
I am using a Web browser that is up to date and properly configured but I am still experiencing problems with your site. What should I do?
Send a message to the Webmaster. Please be as informative as possible about the problem, indicating the specific Web browser version you are using, as well as your computer operating system and the type of Internet connection you have.