Western New England University

Technology & Support

Networking

Facebook	N/A
LinkedIn	N/A
Twitter	N/A

Technology

Usable for classes
Apple N/A PC N/A Unix N/A Linux N/A
Required Internet speed	N/A
Recommended Internet speed	N/A
Delivery modes
Live streaming video N/A Live streaming audio N/A Recorded video N/A Recorded audio N/A Software-based readers N/A Application for display on tablet computer N/A Description of tablet application N/A Application for display on smartphone N/A Description of application for smartphone N/A Bulletin boards N/A Simulations N/A Online labs N/A
Courses designed by certified instructional designers	N/A
Courses designed by an outside firm	N/A
Learning management system	Yes
All courses accessible to students from one learning management system	Yes

Types of Learning Management Systems Used

Other software	Yes
Other software description	Kodiak

Support

Services
Academic advising Yes Bookstore Yes E-mail address Yes Financial aid office/services Yes Access to digitized library materials Yes Access to live librarian Yes Local area network No Mentoring Yes Technical support Yes Live tutoring No Writing workshops No
Instructor response expected within (hours)	N/A
24-7 live tech support	N/A
Tech support availability
Weekend days (7:00 am - 5:59 pm) N/A Weekend nights (6:00 pm - 9:59 pm) N/A Weekend overnights (10:00 pm - 6:59 am) N/A Weekdays (7:00 am - 5:59 pm) N/A Weeknights (6:00 pm - 9:59 pm) N/A Weekday overnights (10:00 pm - 6:59 am) N/A

Structure

Archived classes	N/A
Classes can be received live	N/A
Live online/on-campus classes after 5 p.m.	N/A
Percentage of classes with lectures	N/A
Student-student engagement
Online chatrooms N/A Web conferencing (webinars) N/A Skype or other visual software N/A

Requirements

New-student orientation	N/A
Review and sign ethics statement	N/A
Number of times a week students must log in to a typical course	N/A
Number of times per month faculty evaluate student participation	N/A
Number of times per month faculty provide feedback to students on participation	N/A
Courses requiring students to work collabratively with other students	N/A
Class participation graded	N/A

Assessment

Exams	N/A
Number of settings in which in-person exams are administered	N/A
Anti-plagiarism screening required for essay assignments	N/A
Measures to instill academic integrity (as submitted by school)	N/A