Western Governors University

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Technology & Support

Networking

LinkedIn http:/​/​www.​linkedin.​com/​company/​14084?trk=NUS_CMPY_FOL-nhre

Technology

Usable for classes
Apple Yes
PC Yes
Unix N/A
Linux Yes
Required Internet speed 56k
Delivery modes
Live streaming video Yes
Live streaming audio Yes
Recorded video Yes
Recorded audio Yes
Software-based readers Yes
Application for display on tablet computer N/A
Description of tablet application N/A
Application for display on smartphone N/A
Description of application for smartphone N/A
Bulletin boards Yes
Simulations Yes
Online labs Yes
Courses designed by certified instructional designers Yes
Courses designed by an outside firm N/A
Learning management system Yes
All courses accessible to students from one learning management system Yes

Types of Learning Management Systems Used

Google Applications Yes
Pearson eCollege Yes
Other software Yes
Other software description EdMap for e-textbooks, Course Compass, SkillSoft, online Student Communities, and program specific learning resources.

Support

Services
Academic advising Yes
Bookstore Yes
E-mail address Yes
Financial aid office/services Yes
Access to digitized library materials Yes
Access to live librarian Yes
Local area network No
Mentoring Yes
Technical support Yes
Live tutoring No
Writing workshops Yes
Instructor response expected within (hours) 3
24-7 live tech support No
Tech support availability
Weekend days (7:00 am - 5:59 pm) Always
Weekend nights (6:00 pm - 9:59 pm) Sometimes
Weekend overnights (10:00 pm - 6:59 am) Rarely
Weekdays (7:00 am - 5:59 pm) Always
Weeknights (6:00 pm - 9:59 pm) Always
Weekday overnights (10:00 pm - 6:59 am) Rarely

Structure

Archived classes All
Classes can be received live All
Live online/on-campus classes after 5 p.m. All
Percentage of classes with lectures N/A
Student-student engagement
Online chatrooms Yes
Web conferencing (webinars) Yes
Skype or other visual software Yes

Requirements

New-student orientation Yes
Review and sign ethics statement Yes
Number of times per month faculty evaluate student participation N/A
Courses requiring students to work collabratively with other students Minority
Class participation graded No

Assessment

Exams Yes
Number of settings in which in-person exams are administered Multiple geographically dispersed settings
Anti-plagiarism screening required for essay assignments Yes
Measures to instill academic integrity (as submitted by school)

WGU has an Academic Authenticity policy that includes cheating, plagiarism, and other academic integrity standards. Alleged violations of the University’s policy on Academic Authenticity are reviewed and initially adjudicated by Assessment Staff. Guidelines for disciplinary actions are outlined in the student handbook. Remote online proctoring for exams uses appropriate observation and proctoring capabilities, and can also authenticate student identity. Assessments are developed using a rigorous process that conforms to federal guidelines and professional testing standards. WGU relies upon an Assessment Program Council, comprised of leading test experts, to authenticate the quality and rigorousness of WGU’s assessments.

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