Western Governors University

Technology & Support

Networking

Facebook	http:/​/​www.​facebook.​com/​wgu.​edu
LinkedIn	N/A
Twitter	http:/​/​www.​twitter.​com/​wgu

Technology

Apple	Yes
PC	Yes
Unix	N/A
Linux	Yes
Required Internet speed	56k
Recommended Internet speed	256k
Live streaming video	Yes
Live streaming audio	Yes
Recorded video	Yes
Recorded audio	Yes
Software-based readers	Yes
Application for display on tablet computer	Yes
Application for display on smartphone	Yes
Bulletin boards	Yes
Simulations	Yes
Online labs	Yes
Learning management system	Yes
All courses accessible to students from one learning management system	Yes
Online course development	N/A
Courses designed by certified instructional designers	Yes

Types of Learning Management Systems Used

Google Applications	Yes
Pearson eCollege	Yes
Other software	Yes
Other software description	EdMap, Pearson Course Compass, CourseSmart, SkillSoft, Teachscape, MyEducationLab,online student communities designed specifically for each OBD program, also course specific learning resources.

Services

Academic advising	Yes
Bookstore	Yes
Career placement assistance	Yes
E-mail address	Yes
Financial aid office/services	Yes
Access to digitized library materials	Yes
Access to live librarian	Yes
Local area network	No
Mentoring	Yes
Technical support	Yes
Live tutoring	Yes
Writing workshops	Yes

Support From Faculty

Instructor office hours (weekly)	40
Expectation that instructors will respond to questions within specific timeframe	Yes
Instructor response expected within (hours)	3
24-7 live tech support	No
Tech support availability
Weekend days (7:00 am - 5:59 pm) Always Weekend nights (6:00 pm - 9:59 pm) Sometimes Weekend overnights (10:00 pm - 6:59 am) Rarely Weekdays (7:00 am - 5:59 pm) Always Weeknights (6:00 pm - 9:59 pm) Always Weekday overnights (10:00 pm - 6:59 am) Sometimes