University of New Mexico

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Technology & Support

Networking

LinkedIn N/A

Technology

Usable for classes
Apple Yes
PC Yes
Required Internet speed 56k
Delivery modes
Live streaming video Yes
Live streaming audio Yes
Recorded video Yes
Recorded audio Yes
Software-based readers Yes
Application for display on tablet computer No
Description of tablet application No
Application for display on smartphone No
Description of application for smartphone No
Bulletin boards Yes
Simulations Yes
Online labs Yes
Courses designed by certified instructional designers No
Courses designed by an outside firm No
Learning management system used N/A

Types of Learning Management Systems Used

Blackboard Collaborate Yes
Blackboard Learn Yes
Blackboard WebCT Yes
Other software Yes
Other software description UNM Official LMS - Bb Learn in Pilot Su12-Sp13 - implemented campus wide in Su13; WebCT retired after Sp13; other: Media Tool Kit, Kaltura (pilot FY 12-13 implemented F13), Media Site; Sharepoint

Support

Services
Academic advising Yes
Bookstore Yes
Career placement assistance Yes
Email address Yes
Financial aid office/services Yes
Access to digitized library materials Yes
Access to live librarian Yes
Local area network No
Mentoring No
Technical support Yes
Live tutoring Yes
Writing workshops Yes
Same services for all online programs N/A
Instructor response expected within (hours) 24
24-7 live tech support No
Tech support availability
Weekend days (7:00 am - 5:59 pm) Rarely
Weekend nights (6:00 pm - 9:59 pm) Sometimes
Weekend overnights (10:00 pm - 6:59 am) Never
Weekdays (7:00 am - 5:59 pm) Always
Weeknights (6:00 pm - 9:59 pm) Usually
Weekday overnights (10:00 pm - 6:59 am) Never

Structure

Archived classes All
Classes can be received live All
Live online/on-campus classes after 5 p.m. Most
Percentage of classes with lectures 51-75
Student-student engagement
Online chatrooms Yes
Web conferencing (webinars) Yes
Skype or other visual software Yes

Requirements

New-student orientation Optional
Review and sign ethics statement No
Number of times per month faculty evaluate student participation 2
Courses requiring students to work collaboratively with other students Majority
Class participation graded Yes

Assessment

Exams No
Number of settings in which in-person exams are administered N/A
Anti-plagiarism screening required for essay assignments No
Measures to instill academic integrity (as submitted by school)

This is the department's responsibility, but there is a current faculty advisory set up by the Provost and facilitated by New Media and Extended Learning, the support group for OEDU faculty, that has been working for a year to develop a Standards for Best Practices Rubric. This rubric is currently being reviewed by a Faculty Senate Committee.

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