California State University--Fresno (Craig)

Technology & Support

Networking

Facebook	N/A
LinkedIn	N/A
Twitter	N/A

Technology

Usable for classes
Apple Yes PC Yes Unix N/A Linux N/A
Required Internet speed	N/A
Recommended Internet speed	Cable
Delivery modes
Live streaming video N/A Live streaming audio N/A Recorded video Yes Recorded audio Yes Software-based readers N/A Application for display on tablet computer Yes Description of tablet application N/A Application for display on smartphone N/A Description of application for smartphone N/A Bulletin boards Yes Simulations N/A Online labs N/A
Courses designed by certified instructional designers	Yes
Courses designed by an outside firm	No
Learning management system	Yes
All courses accessible to students from one learning management system	N/A

Types of Learning Management Systems Used

Blackboard	Yes
Elluminate	Yes

Support

Services
Academic advising Yes Bookstore No E-mail address Yes Financial aid office/services Yes Access to digitized library materials Yes Access to live librarian No Local area network No Mentoring No Technical support Yes Live tutoring No Writing workshops No
Instructor response expected within (hours)	8
24-7 live tech support	Yes

Structure

Archived classes	All
Classes can be received live	None
Live online/on-campus classes after 5 p.m.	N/A
Percentage of classes with lectures	All
Student-student engagement
Online chatrooms Yes Web conferencing (webinars) N/A Skype or other visual software N/A

Requirements

New-student orientation	Yes
Review and sign ethics statement	N/A
Number of times a week students must log in to a typical course	1
Number of times per month faculty evaluate student participation	4
Number of times per month faculty provide feedback to students on participation	N/A
Courses requiring students to work collabratively with other students	All
Class participation graded	Yes

Assessment

Exams	Yes
Number of settings in which in-person exams are administered	Multiple geographically dispersed settings
Anti-plagiarism screening required for essay assignments	Depends
Measures to instill academic integrity (as submitted by school)
Each faculty member had been trained in online teaching. The program also supports expenditures for new technology that assist them in developing their courses.