Instructors may offer wiggle room with deadlines or extra credit if a situation warrants it, and most online programs have teams of counselors and advisers to help you along the way—but students need to be proactive, Popovich says.
Even if the course seems like a total loss, Popovich says there is someone who can help.
"We don't want them to fail miserably. There's always a middle ground," she says. "Let's rescue what we can, and then move forward from here."
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