FAQ: U.S. News Online Education Compass

Get answers to common questions about the tool.

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1. What do I get when I purchase the U.S. News Online Education Compass? You will get access to expanded data and search functionality within the U.S. News Top Online Programs rankings. You will also have access to expanded data and rankings of U.S. News Best Colleges and Best Graduate Schools.

2. How long is my U.S. News Online Education Compass membership valid? Your membership is valid for 1 year from purchase date.

3. What browser should I use to access the U.S. News Online Education Compass? For the best experience browsing usnews.com, you must have at least Internet Explorer 7.0, Netscape 6.0, Firefox 2.0, or Safari 1.0.

4. What system requirements do I need to log in? A browser with JavaScript and cookies enabled is required. Recommended browsers include IE 7.x, Netscape 6.x, Firefox 2.x, or Safari 1.x.

5. Can I access the U.S. News Online Education Compass on more than one computer? You can access the U.S. News Online Education Compass on more than one machine without an additional charge. (Please note, however, that access is for individual use only, and you cannot share your password with anyone. Significant use of a single password on multiple computers could result in suspension of that password.) If you are working on a shared machine, such as a computer in a library or university lab, you should click the "Log Out" link when you are finished.

6. What is your cancellation policy? If you are not satisfied with the U.S. News Online Education Compass, you may cancel your subscription within the first 24 hours of purchase, and we will refund your fee. To cancel your subscription, please contact usnewscollegecompass@usnews.com.

7. I can't find the solution to my problem here. How can I contact you for more help? Please contact usnewscollegecompass@usnews.com with any remaining questions.