MBA Admissions: Strictly Business

Social Media in the M.B.A. Classroom

April 22, 2011 RSS Feed Print
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It's important for today's business students to be schooled in Internet marketing and social media strategy. With 175 million registered users on the micro-blogging site Twitter, and Facebook reporting 500 million active members, tomorrow's M.B.A.s need to develop and manage marketing strategies that address the nuances of the online world.

But familiarity with the various forms of social media communication is no longer enough; graduates have to be able to transfer this experience into the commercial landscape. Such knowledge may provide an all-important edge when the time comes to parlay your M.B.A. into a job offer.

Several elite business schools in the U.S. and abroad have added courses relating to social media over the past year, and the move couldn't come fast enough. As an editorial writer in the Financial Times puts it, business schools that don't recognize the ubiquity of new technology risk lagging behind not only the students they aim to teach but also the recruiters who come to these schools in search of M.B.A.s.

Social Media at Elite Schools

Columbia Business School's course on "Social Media and Entrepreneurship," taught by adjunct professor Rachel Sterne, centers on a real-world social media marketing challenge, introduced by a startup founder on the first day of class. According to the syllabus, students examine why some social media startups succeed and why others fail; the contributing factors behind major shifts in consumer behavior and social interaction online; and different tools and approaches to social media marketing and measurement. Participants then test course theories in the real world and ultimately create a digital presentation analyzing their experience.

The objective of Harvard Business School's popular second-year elective "Competing with Social Networks," taught by associate professor Mikolaj Jan Piskorski, is to introduce the network failure framework to help companies that use social networks build and sustain their competitive advantage. In this course, students identify business models that leverage social networks to deliver substantial returns.

At the Stanford Graduate School of Business, a course titled "The Power of Social Technology," taught by marketing professor Jennifer Aaker, promotes social good through nonprofit businesses. Whereas much is written about the mechanics of using Facebook, Twitter, and the like, Aaker's course addresses how to leverage the power of social technology to make a difference. By studying the Obama campaign, Kiva, eBay, and Nike, students learn how social technology can create political change, and how social good and profit-making can be compatible.

Andrew Stephen, assistant professor of marketing at INSEAD, created the first major elective course on social media at a European business school—"Advertising and Social Media Strategy"—which launched in January 2010, Bloomberg Businessweek reports. Stephen believes social media can enrich the interaction between companies and customers, and the class tackles the underlying psychological and sociological foundations of social media and the metrics and measurement tools for gauging the effectiveness of social media campaigns.

Social Media and the B-School Applicant

Now that business schools have added courses in social media to their curricula, you can bet the folks working in M.B.A. admissions are equally savvy in this area. It has become commonplace for review committees to log on to Google, Facebook, or Twitter to research a candidate before handing out a coveted invitation to interview.

My advice to clients? Honestly evaluate your profile. Think about whether you'd want one of your grandparents to see the content you've got on there, or the individual who's writing your letter of recommendation. If it doesn't pass that test, then you need to get rid of it. If something is on the Internet, you should assume it is fully public. Even with new friend and privacy settings in place, you should simply remove any incriminating photos or comments, and untag yourself from questionable photos posted by others. Disregard this warning and you may jeopardize your chances at getting into the b-school of your dreams.

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Internet marketing means marketing over the internet. Here social media comes up as your most important tool. Through social media sites you can easily connect to the people who may possibly be your potential customers.

California Miramar University of CA 1:56AM February 10, 2012

@Sharon - I disagree with your comments that having an entire course on social media is a waste of tuition in an MBA program and that social media should only be discussed in a business law or ethics course.

It is becoming more and more important for businesses (and their managers) to think strategically about using social media to build and maintain relationships with stakeholders. Yet many businesses don't have a clue how to develop a social media plan that can help to differentiate them from competitors and create value for customers and other stakeholders.

There are also tremendous professional and personal benefits that accrue to MBA students who learn how to use social media to build their personal social capital. I wish the business school in which I teach would recognize the value that such a course can offer at both the undergrad and graduate levels.

Dr. Jude of WI 10:29AM May 15, 2011

You missed NYU! I teach "Social Media for Brand Managers" to MBA students at NYU Stern. The last class was maxed out on registration so this is a very hot topic (and high rated class).

joel rubinson of NY 8:53PM April 30, 2011

MBA Admissions: Strictly Business

Stacy Blackman launched her MBA admissions consulting company in 2001 and has since helped thousands of clients gain admission to the most selective business schools in the world, many with merit scholarships. Blackman is the author of The MBA Application Roadmap: The Essential Guide to Getting Into a Top Business School, and has published a series of online guides which contain in depth guidance on the admissions process at top schools. Blackman has degrees from both the Wharton School of Business and the Kellogg Graduate School of Management. Got a question? E-mail her at strictlybusiness@usnews.com.

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