Business School: Teaching More Than Work Ethic

April 15, 2010 RSS Feed Print
  • Comment (4)
GW's Prof. Tim Fort introduces ethics in unexpected places.

GW's Prof. Tim Fort introduces ethics in unexpected places.

In an effort to retreat from a recession-trashed job market, students have been applying to M.B.A. programs in greater numbers since 2008. That's bad news for the many critics who charged that it was graduates of these M.B.A. programs who helped create the recession in the first place. Peddling mortgage loans to credit-poor borrowers and betting on a sure-to-pop housing bubble may have paid off in the years leading up to the financial crisis—and boosted the stock prices of many firms run by people with M.B.A.'s—but they ended up being both harmful to the economy at large and losing strategies for those firms.

[See our Best Business Schools rankings.]

Indeed, if you want evidence that there's a problem in business education today, "the financial crisis is Exhibit A," says Judith Samuelson, executive director of the Aspen Institute Business and Society Program. The accusations against business schools are many, but a chief criticism is that educators overwhelmingly focus on short-term profits instead of the long-term consequences of business decisions. "There's an assumption at a lot of business schools—just do your job, pursue your self-interest, and everything works out," says Tim Fort, the Lindner-Gambal professor of business ethics at George Washington University School of Business.

[Read more: How One Business School Student Is Using Her Education.]

Recognizing that they are now under a microscope, many business schools are re-evaluating the importance of business ethics and different methods of teaching ethics. "At some schools, you could be laughed at for raising ethical issues in a finance class. I don't think that's the case anymore," says Fort. As schools add classes that offer guidance for dealing with ethically ambiguous scenarios or introduce ethical sidebars to issues taught in other classes, they are also beginning to include programs not necessarily expected in business school, such as classes on environmentalism.

By no means does everyone agree that a lack of ethics contributed to the financial crisis. "We would still be in this soup if everybody—from homeowner to investment bank to rating agency—had behaved according to the law," says Richard Shreve, an adjunct professor of business ethics at the Tuck School of Business at Dartmouth College. Many of the M.B.A. graduates making bets with credit-default swaps were simply ignorant of the full consequences, not willfully negligent. And there were many other contributing factors to the housing bubble that were out of the hands of most businesspeople, such as the expansionary policies of the Federal Reserve.

The Association to Advance Collegiate Schools of Business, one of the major business program accrediting organizations, has never required business ethics as part of a school's curriculum. Several schools, such as George Washington, have made it a requirement anyway. Merely teaching business ethics in the classroom is not enough for fundamental change, says Samuelson of the Aspen Institute. "If that's the only place you raise questions about social and environmental impacts, the message you send to students is that it's like philanthropy," she says. "It's something you do when you're not focusing on your business." It takes an overhaul of the curriculum to really change students' mind-sets, Samuelson argues. The Graduate School of Business at Stanford University, for example, has developed new courses that address the controversies that arise when businesspeople deal with different cultures, such as Google's policy toward Chinese censorship.

Ethical evolution. This recession was not the first event to change attitudes about business ethics. When Shreve started teaching ethics at Tuck in 1992, his philosophy was that he wasn't there to change hearts and minds and, say, transform immoral students into moral business leaders. Rather, his goal was to inform students of the ethical dilemmas they might face in their careers. But the backlash against business schools resulting from the 2001 Enron scandal caused him to modify this approach. "The image in the popular press is that the business schools are taking very bright, ambitious young men and women, teaching them sophisticated techniques, and turning them loose, armed and dangerous. But it occurred to me, if we aren't careful, we could be doing that," Shreve says. The school created opportunities for students to be exposed to values that they might not otherwise find in their classes.

Tags:
business school,
graduate schools,
money

Reader Comments Read all comments (4)

Add Your Thoughts
Your comment will be posted immediately, unless it is spam or contains profanity. For more information, please see our Comments FAQ.

MBAs and their programs can point to their “success.” MBAs tend to take a holistic view of an organization. They are quick to change direction and make changes which can be good. On the other hand they are taught they can and should make decisions with relatively superficial knowledge of all aspects of their decisons. Mr. Lay, like others, tried to use what I call the “I am an Idiot” defense in the Enron matter. They may know very little about operations. Failures can mostly be attributed to the propensity to make big decisions with little understanding.

I am wondering if colleges are simply in it for the money with no sense of educational responsibility.

Eriemaster of OH 8:23AM April 21, 2010

How are schools ranked? Generally two ways: First, the rankers send surveys to the dean office and they are given to students and/or alums and then they either collect the data or they ask the students to mail the surveys directly to the company engaged in ranking. This methodology is far from scientific and it can be open to fraud. Student’s surveys can account for between 10 to 50 percent of the total ranking score. What are students asked? They are asked to rate their professors, the quality of education, the facilities and service and of course internship and/or job placement. Secondly, academic quality can account for another 30 to 50 percent of the ranking score. Here is where it can be problematic; often the quality score included in the rankings is the students score on entry tests like the GMAT for MBA or SAT for undergraduates. The assumption is that if one gets a group of students together who score high on these tests if will somehow prove the quality of education is high. They also look at student-faculty ratio and sometimes they ask head hunters what school produced the most employable students. Is this arbitrary? Of course, especially when the survey returns rarely exceed 25 percent. This spurious process is further reinforced by the fact that over the years the these raters rarely agreed on each others rankings for example in 2009 BusinessWeek claimed the best was the University of Chicago, U.S. News claimed Harvard, The Economist claimed Spain’s IESE Yet dean’s fight to get good data and a successful year occurs when they report they moved up a notch in the rankings.

According to Zimmerman (2001):

“Business school deans rise and fall with the media ratings of their schools, even though they admit that such ratings are at best imperfect measures of school quality. A decline in a schools ranking generates angry calls from influential alumni, trustees, university administrators, potential donors, and, of course, current students who fear the devaluation of their soon-to-be-granted MBA degrees. Deans…stress their importance as a student recruiting device-especially for foreign applicants, who account for upwards of 40% of many schools’ entering MBA classes.”

Corley and Gioia (2000), maintain that focusing on these rankings causes schools to focus on “looking good” rather than “being good.” Virginia Commonwealth University is an example of the “looking good” approach, they recruited their new B-school dean from Disneyland Resort in Anaheim. That’s right the former president of a Disneyland Resort will bring his skills running operations at theme parks, his “looking good” skills, to the B-School. They have their priorities straight. In his career at Disney he served as the manager of marketing development at Disneyland Paris, general manager of operations at Disney’s Hollywood Studios in Orlando, Fla., and vice president and representative of Walt Disney Attractions Japan in Tokyo, all the necessary ingredients to run a B-school.

czander of NY 9:13PM April 19, 2010

Generally speaking, when we think about Business School, we can expect that it can bring us better oportunities to manke more money.

In this respect, I think, this article tells us a very important insight about truely making money, which all the related people, such as faculity members and students, should keep in mind.

I would like to show a example for being added to that.

When I asked people a question: What do you think the most uncertain and important factors to affect your future life would be? Most of them answered, "Money and Health"

When I heard that,I told them,"Right"

But I asked them again to dig deeper into two factors, say,"Money and Health" for realizing the fundamental factors hidden in them. It may be the first key to open the door for truly making money.

And my last question is: What do you think the best way to diffuse a positive energy to other people around the world is?

The answer to this question is the second key to do that.

I hope Business School to teach students how to answer aforementioned questions. If this is possible, more people around the world will have good opportunities to live more successful and happier lives.

touchyourdream 9:24PM April 17, 2010

College Search

Within miles of Advanced Search

advertisement

World's Best University Rankings

Knowledge Centers

Looking at colleges? Find out what you need to know.

Advance your career with an online degree

advertisement