Saturday, July 11, 2009

Money & Business

David LaGesse

Deloitte: Patients Want Electronic Health Records

March 04, 2008 05:28 PM ET | David LaGesse | Permanent Link | Print

There should be no doubt that that Google, Microsoft, and others are on to something with their efforts to enable electronic health records, according to a survey by the Deloitte Center for Health Solutions. The center reports that 3 of 4 consumers want their doctors to provide online access to an integrated medical record and that 1 in 4 would pay more for the service.

More than 70 percent of consumers want their hospitals to provide online access to their medical records and test results. Again, 1 in 4 would pay more for the service.

And nearly half of consumers would be willing to use a software program or website to create a personal health record of the sort envisioned by Google, Microsoft, Revolution Health, and others.

A key to success, says Paul Keckley, the Deloitte center's executive director, is to keep physicians at the middle of any electronic record-keeping. Doctors want to be a coach of sorts for consumers in managing their healthcare, Keckley says, "and the consumer wants the physician to be the coach."

But doctors are likely to resist the push to electronic records, which they may view as threatening their role. The issue illustrates a broader disconnect between what doctors do with technology to help their patients and what consumers want them to do, Keckley says.

Tags: technology | medical records

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Reader Comments

Medical records

No where have I seen how I can prevent miss diagnosis to be changed or removed nor have I seen any way I can keep my records private, Privacy does not to me, mean every doctor in a hospital has access and access to everything. Privacy means that I should be able to choose who sees my records. There is a huge difference between medical records that are tests results such as blood type, xrays and MRi's (not the report) and doctor's notes and guesses. It is called practicing medicine. Not all doctors have the same experience level or expertise and each person interprets things based on their experiences and training. Currently you can get your medical records and store them yourself. After all are we not told that we are to make the decision on what treatment is correct for you and to be informed.

on line medicine

In addition to electronic records, there is now the ability to communicate on line, securely with your doctor, using www.housedoc.us. No more playing phone tag, navigating answering machines, or wonderin when the doctor would call. Its compliant with HIPAA regulations, free, and easy to use.

MEDICAL RECORD KEEPING

It has come to my attention via a very smart Goldman friend of mine that a compnay named Medlink(mlkna) may end up being at the nexus of all this. They have the Medical Societies, following the New York Medical Societies lead in contracting with Medlink for TV, EHR etc. The company that has the most doctors under contract will be the one attracting Google and Microsoft and Revolution in their desire to work their way into the medical record keeping arena. As you said in the article the "docotors" are the key. I think this is all fascinating and with the obvious move by GOOG and MSFT into the arena it should be intersting to watch it unfold.

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About This Blog

Our in-house gadget guru, Senior Writer David LaGesse, checks out the latest technologies and gizmos, from computer software to GPS systems -- and reports back to you in plain English.

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