Saturday, October 11, 2008

Money & Business

Alpha Consumer by Kimberly Palmer

Change of Address? USPS Will Confirm

February 27, 2008 05:04 PM ET | Kimberly Palmer | Permanent Link | Print

Reader Comments

Mail changes

Perhaps complete research before the article was written would have made for a more truthful and accurate informational article. Print media has gotten away from that and must return if they are to thrive.

USPS is not telling the truth.

"All methods require some form of identity verification"

That is not true. Filling out a card and putting it in the mail is all one has to do. No ID is checked.

"A letter is also sent to the new address within 10 days."

This does not protect the consumer. It needs to be sent to the old address that is no longer getting its mail.

My Responses

I am not sure what the first commenter is referring to re: complete research; I was simply answering a reader's question in this post.

Re: Robert's comment. As it says in the post, before the sentence quoted, a letter is sent to the original address, as well. And the identity verification for the mailed-in forms is the signature. Since this can be forged, the verifications are sent to both the new and old addresses.

Totaly deficient.

A signature is a completely false sense of security. There is ZERO authentication in a signature. No accountability.

If/when letters are mailed to both addresses, its usually much after mail is already being diverted. And I've seen them mailed as late as 30-45 days.

Your article seems to champion USPS's position and it should be tearing it down.

Their process is entirely deficient.

This is a fundamentally flawed system based on the honor system. Like we are all sheep and there are no wolves.

I dont believe its at 1 percent either. Even if it is, its a big hole that isnt being fixed.

Kimberly Palmer

In answer to Gail's question: I would recommend contacting USPS through their website or number (both are listed in the story) and explaining the situation.

My husband went down to our local post office to change our address a few months ago when we moved into a new home. They did not ask him for any form of identification. We found that very scary.

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My Parents

Someone put in a fraudulant change of address for my relative. He filled out the change of address form with my fathers name, etc and then signed a false name on the form. The two names DIDN'T even match and the postal service never caught it. The forwarding address ntoification didn't even get to my relative until this person had been receiving his mail for 6 days... Also, the letter and envelope my relative received from the postal service was not dated anywhere. I am very disspaointed in the US postal service. They need to better monitor these change of address' requests. There were clearly two different names on the change of address forms and it was never caught... extremely scary!!!!

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Kimberly Palmer, senior editor for U.S. News & World Report, writes about how to save money, avoid scams, manage debt, and be a savvy shopper. Share with her your own money issues by sending questions to alphaconsumer@usnews.com.

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