Friday, May 16, 2008

Money & Business

USN Current Issue
Alpha Consumer by Kimberly Palmer

Entries for July 2007

Research a Company Before Paying Upfront

July 31, 2007 12:32 PM ET | Kimberly Palmer | Permanent Link

Six months after Angelique Trammel ordered a new computer for her son earlier this year, she finally got it—but it was broken.

"They gave me a very hard time trying to get my money back," says Trammel, a hospital telephone operator who lives in Silver Spring, Md. She was so frustrated that she filed a complaint against the Baltimore-based distributor, BlueHippo, with the Better Business Bureau. She eventually got a refund of about $1,060, the amount she had paid after six months of $41 weekly payments.

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Credit Scores Grow in Importance

July 23, 2007 10:29 AM ET | Kimberly Palmer | Permanent Link

Do you know your credit score?

If you don't, you're not alone. Forty percent of Americans have never obtained their score, according to a survey commissioned by the Consumer Federation of America and Washington Mutual. That means a lot of consumers don't know anything about the number that affects their ability to get a mortgage, a low interest rate on a credit card, and even a job.

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Tags: credit

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